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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-04-27

"Excellent condition and on time delivery."

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Rep reply posted 2024-04-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you received your order on time and in excellent condition. Your satisfaction is our top priority and we appreciate your feedback. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-04-27

We'll see

"I hate paying shipping but with the discount to the item it was only a little bit more than it would have cost to buy this from Amazon so I paid you extra money just to not buy this from amazon."


Rep reply posted 2024-04-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you found the item you needed at a discount. We will pass along your feedback regarding the shipping of the product. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-27

Refurbished Macbook

"Excellent service and communication along with a great product. "

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Rep reply posted 2024-04-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with our service and communication, and that you're loving your refurbished Macbook. Enjoy your new device!”


Verified
5/5

2024-04-27

Mercury Elite Pro

"delivered quality and on time as promised."


Rep reply posted 2024-04-29
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you are enjoying your Mercury Elite Pro drive! Thank you for choosing OWC for your tech needs. Your positive feedback means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-27

Real Humans!!

"Real people responded the next day to my product inquiry. No surprise, OWC has been the only go-to Mac store, if Apple doesn't make it :) they will!
"


Rep reply posted 2024-04-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you had a great experience with our real human customer support team. At MacSales.com, we always strive to provide the best service possible. We're here to help with all of your Mac needs, and we're grateful to have you as a customer!”


Verified
5/5

2024-04-26

Satisfied customer

"Always a good experience. Great products & service. Very quick delivery. I've shopped them for many years."

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Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you're a satisfied customer! Thank you for your continued support and for choosing us for many years. We truly appreciate your kind words and are always here to provide you with great products and services. We look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-26

RAID saves the day!

"Ordered for an emergency and it arrived quickly and worked perfectly! Only flaw? Wasn't there when UPS delivered so I had to pick it up at a local pharmacy, where they've partnered for neighborhood delivery. Learned something new!"


Rep reply posted 2024-04-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that our RAID solution saved the day for you in your emergency situation. It's great to know that it arrived quickly and worked perfectly when you needed it. We appreciate your feedback and are delighted that you were able to learn something new through the unique delivery experience with our partner pharmacy. Thank you for choosing MacSales.com!”


Verified
5/5

2024-04-26

Great

"HD is as expected. Great service for the many years I have been dealing with them."

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Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your positive feedback! We truly appreciate your continued support over the years. We're thrilled to hear that your new hard drive met your expectations. Enjoy your purchase! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-26

Steve from Tech Support was AWESOME!

"While initially had some difficulty and confusion with customer service and then tried Tech Support. Blown away at how helpful, he made it a great learning experience, didnt try to push anything to buy. Awesome recommendations!! Really appreciated it all!"


Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that Steve from Tech Support provided you with an awesome experience and excellent recommendations. We're grateful for your support and we look forward to assisting you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-11

OWC is GREAT

"Quick easy and great upgrade tools!
Truly a great place for all things Mac!
"


Rep reply posted 2024-04-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us and found our upgrade tools helpful. We truly appreciate your support and look forward to assisting you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-26

Thoughtful Company

"I was impressed with their thoughtfulness to all levels of customers, experts to novices can find just what the need for a reasonable price. The company videos online are also a great touch, which encouraged my comfort level to make the repair."


Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your awesome review! We're thrilled to hear that you found our products and videos helpful in making your repair. We appreciate your support and look forward to assisting you with any future needs you may have. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-26

Computer docking station

"Exactly what I ordered arrived on time."


Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you are happy with your purchase! Thank you for taking the time to leave us a positive review. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-25

Need an upgrade

"Got a very slow older Mac that still works figured it needed an upgrade"


Rep reply posted 2024-04-26
A rep from MacSales.com, OWC-Celeste, has responded:

“We are delighted to hear that you found what you were looking for at MacSales.com! Enjoy your upgraded Mac and let us know if you have any questions or need assistance with anything else. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-25

So easy even my daughter can do it...herself!

"Order process was smooth & easy. Installation was even better. I upgrade the RAM on my laptop. When done, I immediately emailed my daughter and told her RAM is on the way...she can install it herself. No need to call dad!"


Rep reply posted 2024-04-25
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear about your positive experience with our products and services! Thank you for choosing us for your RAM upgrade, and we appreciate your feedback. It's great to know that the installation process was smooth and easy for you and that your daughter can handle it as well. We hope your laptop is now running faster and smoother with the new RAM installed. Enjoy!”


Verified
5/5

2020-08-20

Excellent again as always

"They answered my concerns about the drive I wanted to get, and assured me it would work for what I wanted to do (run an older OS alongside a newer one on the same drive), and so far, it works like a dream!"

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Rep reply posted 2024-04-25
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that we were able to help you with your concerns and that the drive is working perfectly for your needs! Thank you for choosing MacSales.com and for taking the time to leave us this fantastic review! Keep enjoying your new setup!”