ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-04-30

On time, correct product...very good.

"Satisfied Customer. Keep it up!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-30
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear you had such a positive experience with us! Thank you for taking the time to leave your feedback. We truly appreciate your support and hope to continue exceeding your expectations in the future. Stay awesome!”


Verified
5/5

2024-04-30

Honest

"Easy to work with, great service, and dependable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. We truly appreciate your support and look forward to assisting you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

Great products

"Want trusted quality products? Want a company that invests in renewables?

Shop here.

(not sure why they are not a Benefit company)
"


Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you are loving our products and appreciate our commitment to renewable energy. We are continually striving to provide top-notch quality and sustainability in everything we do. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

Exactly what I needed

"Memory for my 2007 MacBook was perfect!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-04-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that the memory for your 2007 MacBook was exactly what you needed. Enjoy the upgraded performance!”


Verified
5/5

2024-04-30

You keep it running

"Two replacement batteries and doubling the memory on my 13 year old MacBook Pro. First time was a replacement battery and memory. This latest purchase was just a battery because our new puppy chewed up the charger and shorted out the battery. Easy install and I hope to continue using it for a few more years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-30
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that we could help keep your 13-year-old MacBook Pro running smoothly! Thank you for choosing us for your replacement battery and memory upgrade needs. We appreciate your continued support and look forward to assisting you with any future upgrades or accessories you may need. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

Intrinsic Quality Control Promotes Deeper Trust

"The best MacBook Air to my mind is the 2015 11 " format .

When you get your hands on more of those I will be interested !

Latest , fastest speeds don't catch my attention now .
Reliability , compact , easy handling does catch my attention .

The 13" is just a little too ungainly , by being that much larger .
No real benefit at all for my purposes .
Waiting for you to "produce" the 11" ones again has been longer than expected .

Thanks for your efforts,
much appreciated !

John (JJ) Flintoft .
"


Rep reply posted 2024-04-30
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled you're such a fan of the 2015 11" MacBook Air! Your feedback is greatly appreciated. We're constantly working to provide the best products to meet your needs and will keep your preferences in mind for future offerings. Thank you for your continued support!”


Verified
1/5

2024-04-29

本来可以买到又好又便宜的你家产品,结果是多付出金钱$80多还多了很长时间!

"本来只要开通客服了解一下就能解决的小问题,结果是退货不要付钱,只能退了其他产品购买你家产品,还不能打折!"


Rep reply posted 2024-04-30
A rep from MacSales.com, OWC_Michael , has responded:

“感谢您花时间与我们分享您的诚实反馈。得知我们无法在商品退回之前解决该问题,我们深表遗憾。请注意,如果您在使用我们的产品时遇到任何问题,我们将随时为您提供帮助。如果您有任何其他问题、意见或疑虑,请随时与我们联系。
https://eshop.macsales.com/Service/

Thank you for taking the time to share your honest feedback with us. We are sorry to hear that we couldn't troubleshoot the issue before the item was returned. Please know we are always here to help if you run into any issues with our products. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-29

Always got what I need!

"I'm always relieved that places like this exist and stay consistent with quality and sales communication. Thanks again for your commitment to serving the digital community."


Rep reply posted 2024-04-30
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that we have consistently met your needs and provided excellent service. We truly appreciate your support and look forward to continuing to serve you and the digital community. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-14

Great website for mac

"Great place to to look for upgrades to your Mac… "


Rep reply posted 2024-04-15
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you had a great experience browsing our website for Mac upgrades. Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-29

Excellent Checkout

"Excellent Checkout experience"


Rep reply posted 2024-04-29
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you had an excellent checkout experience with us. Customer satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-29

My old Mac is really running good thanks to these guys

"Easy to navigate the website and quality products."


Rep reply posted 2024-04-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that your Mac is running smoothly with our products. We really appreciate your support and kind words. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-29

Great place to buy everything Mac related!

"Excellent customer service, great shipping speed and everything is always as advertised. Super recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing feedback! We are thrilled to hear that you had a fantastic experience with us. We appreciate your recommendation and look forward to serving you again in the future.”


Verified
5/5

2024-04-11

Easy Peasy

"Paid by paypal for international purchase (Canada)"


Rep reply posted 2024-04-11
A rep from MacSales.com, OWC-Celeste, has responded:

“That's fantastic to hear! We're thrilled that you found our payment process easy and convenient for your international purchase in Canada. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-29

Very easy interface

"Fast and realiable service as alway"


Rep reply posted 2024-04-29
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your positive feedback! We are thrilled to hear that you found our interface easy to use and that you received fast and reliable service. We truly appreciate your support! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
3/5

2024-04-29

We shall see.

"I ordered a Mac Pro, came in a timely manner. I literally turned it on twice and then it would not power up anymore. I reached out to customer service and we tried a couple of different things, but it never came back to life. So, I had to return it. It's only been a couple days, but I'm eagerly waiting to hear back from them and receive a working unit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that your recent Mac purchase had to be returned to us for an issue. We hope that our team can get you a new computer as soon as possible so you can start enjoying your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/