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Featured Review


Verified
4/5

2023-07-11

We like the mailbox

"We like the mailbox. Sturdy and has two keys."

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Verified
2/5

2023-07-10

Installation was a nightmare.

"The installer was rude and refused input from the purchasers. "

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Verified
5/5

2023-07-08

Best Customer Service of any company in any industry!

"This is the third time I’ve placed an order with mailboxes.com. The fact that they quickly get you to a real human being, who is well-versed in their products and they don’t offshore their customer service is priceless. The representative also shared an email address that allowed me to provide unique details to my order and personally made sure the order was right. Please don’t change a thing!"

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Verified
4/5

2023-07-08

Mailboxes.com Sells High End Products

"I bought a front and real locking mailbox for my brother. It is very high quality. We did have an issue with the paint color. It turns out that the COPPER mailbox and the COPPER companion newspaper holder contained vastly different gold flecks in the paint which made the two pieces very different. Since it was a production issue it could not be resolved but because the newspaper holder sits underneath the mailbox the shade helped disguise the variance. All in all my brother is very happy with his very safe rural mailbox. Rear locking access is a great safety feature. I wish I could attach pictures of the finished result. It turned out to be the best looking mailbox on the road even with the color variance. "

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Verified
1/5

2023-07-08

Post

"It is ridiculous. That a post does not come with the mailbox."

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Verified
4/5

2023-07-07

Apartment Mailbox Order

"It was great until I wasn't told when it would actually be shipped and a few weeks went by until I actually got a solid answer. Other than that it went smoothly."

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Verified Mailboxes.com Shopper
Verified
5/5

2023-07-07

My mailbox was just what I was looking for.

"I've been looking for a new mailbox for quite some time. I wasn't in a hurry, so I waited and got the mailbox I was looking for.Thank you."

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Verified
3/5

2023-07-07

so so

"I was not aware there was a 15% restocking fee. I did not see that at all on your website and I had to return the mailbox without even taking it out of the box. It was way too big. Also, i cound not find on your website which post went with which mailbox, so luckily I didn't buy a post. The only indication there was a restocking fee was on the invoice, whick I received after the mailbox arrived at my house. I must commend Roxanna for being a very good customer service rep.

I will get mine from Home Depot.
"

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Verified
5/5

2023-07-07

Happy with my purchase

"Least expensive for the box I wanted, and got what I ordered quickly "

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Verified
1/5

2023-07-06

Don't try to return - spend more on shipping it back and restocking fee

"$200 to ship back the return that was unopened and $135 restocking fee. Yikes. "

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Verified
5/5

2023-07-06

Everything we needed when we needed it!

"No problems. Got everything we needed."

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Verified
5/5

2023-07-06

Excellent service

"Great product with great prices, and they have a great customer support team"

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Verified
4/5

2023-07-05

Good Service

"Was a good experience, no problems.

"

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Verified
5/5

2023-07-04

Great

"Fast and easy service arrived quickly"

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Verified
5/5

2023-07-01

Satisfaction

"From internet to phone order the service is timely. The staff are helpful polite and always professional. If every company was so efficient. They are close to perfect. "

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