"Customer service is great. "
"Will rate after I've received item and decide then on product and delivery satisfaction. "
“We look forward to hearing from you!”
"Great service and products. Thanks!"
“Thank you for your 5-Star review and kind words. We appreciate your continued business. We hope that we were able to exceed your expectations with your custom printed digital note jotters! Stay safe and take care until we work with you again.”
"In this time of virtual learning, we want our students to be safe and strong. This simple reminder on their webcam will show school pride as well as remind them to be safe. First time ordering, so we hope it goes well so we will come back for more.
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“Welcome to Marco and thank you for placing your trust in us for your custom printed webcam covers! We appreciate your feedback. Best of luck in this school year. Stay safe! We hope to have the opportunity to work with you again.”
"I could not find the time necessary for completion, however, the support team helped with that."
“Hello! We are so very happy to hear that we were able to help you out of a "pickle" with your custom temporary tattoos :)! That is what we are here for...we hope to work with you again soon!”
"I enjoyed the convenience of pre-paying and the discount for first time buyers! "
“Welcome to Marco Promos and thank you for putting your trust in us with your first custom promotional products order! Your 5-star review from a new customer makes us feel happy to know that we were able to stand up to our 100% satisfaction guarantee. Please come back again soon!”
"Thanks! I am a happy repeat customer!"
“Thank you for being a valued Marco customer and for repeatedly putting your trust in us for your promotional product and meeting supply needs! It really means a lot to get such a positive review.”
"Appreciate the sample order but would like to have had less additional charges for product customization. "
“Thank you for reaching out and letting us know your concerns about the cost of customization for your tote bags. Please know that we work very hard to make sure that our product and customization costs are competitive and kept as low as possible and we back this by our Price Match Plus 10% Off guarantee. If you find a lower price within 30 days after you've completed your purchase, let us know and we’ll give you the lower price + 10% back!”
"Chat experience did not work"
“Hello, we are very sorry to hear that you had issues with our online chat system. If you would please reach out to us directly with a description of the problem you encountered, we would be grateful to have the opportunity to investigate the cause and make any necessary corrections.”
"Had a problem with my order and it was resolved effortlessly. "
“WOW! Thank you for the comment. While it is unfortunate that you experienced anything other than a 100% concern-free buying experience, we are happy to know that we were able to make everything right in the end!”
"Easy shopping experience. Good prices and fast service."
“Thank you for letting us know how we did with your recent order. We strive to provide all our promotional product and meeting supply customers with 100% satisfaction! We are happy to know we were able to do this for you. ”
"Love how easy it was to set my order up and pull the trigger! Saved my behind on a deadline that I wasn't going to make.
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“Thank you for this review! You are our #1 priority. If you're not happy, we're not happy. We are so glad that we were able to make your experience EASY and enjoyable. We'll be here for you when you need us again!”
"Great as always! Love Marco!"
“Thank you so much for taking the time to leave us this excellent rating. We really appreciate your continued business. Please come back soon let us know how we can make your life easier!”
"Ease of reordering is wonderful!"
“We LOVE to see the word "wonderful" in reviews from our customers!! Thank you for coming back with your reorder...we hope to work with you again soon.”
"Trying to do something special for a funeral this will work !"
“Thank you for letting us know that you were satisfied by the results of your recent order. We are glad that we were able to meet your needs. ”
A rep from Marco Promos, marcopromos2, has responded:
“Thank you so much for the review and your most recent order! We pride ourselves on our customer service and quality promotional products; so, we are pleased that we were able to meet your expectations. Let us know if there's anything else we can do for you.”