" A one stop shopping experience. Very impressed with the amount of options to choose from. "
"I wish they had better offers for repeat customers. The labor day coupon was the first I received like it in months. Im a bargain shopper so Im willing to wait but they really dont offer any specials on worthy products."
“Hello and thank you for reaching out to us with your feedback and suggestion. We know that price is a very important factor when selecting a promotional products vendor and we do our best to keep our prices as low as possible. Additionally, we are almost always running promotions and you can find all the valid offers here: https://www.marcopromos.com/info/promo-product-coupons.
We also offer a large selection of budget-friendly products like bags, drinkware, pens, notebooks, and more…for under $1.00 each that can be custom imprinted with your logo here: https://www.marcopromos.com/category/budget-friendly-items
Another excellent way to get great customized giveaways for less is to shop our sale and clearance items that can be found here: https://www.marcopromos.com/category/sale-items-by-category.
We hope that you will come back and check these lower-cost marketing options and give us the opportunity to work with you again.
”
"Relatively painless process. Everything was laid out in a straightforward process for ordering. "
“Thank you very much for taking a moment to share your buying experience with Marco Promos. We hope to have the opportunity to work with you again.”
"The customer service was GREAT!"
“Thank you for the great feedback. We work hard to provide a positive experience for our customers, and we are happy to hear that your experience with Marco was “Great”!”
"Hard to get recommendations. Just want to send you to search on your own"
“Hello! We're sorry to hear that your experience with your recent order wasn't '5-Star'. We have a team of experts that are specifically trained to help you find exactly what you need. We are not certain what may have happened in this case to cause us to miss the mark. We hope that you will come back again and give us the opportunity to change your mind.”
"It was easy to find what I was looking for and the cost was reasonaable.."
“Thank you for the feedback! We work hard to make it easy for customers like you to promote more and spend less!”
"Couldn't find the folders we wanted anywhere, but found them here. The setup fee isn't exorbitant, the customer service rep was very helpful, and I look forward to receiving the product!"
“Thanks for taking the time to share your thoughts and feedback with us. We're appreciate your honest feedback and we're glad you feel that you had a positive experience!”
"I could not use my 30+ promo code"
“Thank you for reaching out to us with your feedback after your recent order and we are sorry that we didn't quite fulfil your expectations with regards to the first-time buyer promotion.
We don’t want you to leave us without feeling like you were provided exceptional service. We do have some promotions active right now that you might be able to apply to your order. Please reach out to us and request a review.
”
"Good selection, easy ordering, quick shipping"
“Thanks so much for your positive review. We’re happy that you're happy with your Marco experience, and we look forward to your next order.”
"Our last order looked great and speedy turnaround. Dealt with Darnell Tucker via email, helpful and quick response."
“Hello. Thank you for sending feedback to Darnell regarding your exceptional customer experience with your order...we will make sure he receives your kudos. We look forward to continuing to supply you with your meeting and promotional supplies in the future!”
"Just the delay in delivery was the only stress factor, but the great end-product - hard to find children's face shields--relieved all the negatives.
Good product, great customer follow-up when the delay occurred.
MARCO and their resellers are definitely on the same page!"
“We apologize that the unexpected delay in delivery caused you any bit of an unpleasant experience with your order. Due to supply chain disruptions caused by the global pandemic, guaranteeing delivery times for orders has been a challenge. We hope that you will come back to us during more predictable times and provide us the opportunity to exceed your expectations. Take care and stay safe.”
"Our rep, John, was very responsive. First, the products are top notch and great quality!!! They were out of the colors for the items we wanted but we substituted with others that worked just fine. They were limited on the area of printing which didn't allow for our full logo's and phone numbers."
“We’re so glad that John was able to facilitate a positive shopping and buying experience and we will be sure pass on your comments! We also apologize that global supply chain disruptions caused by Covid-19 didn’t allow us to meet all your needs. We hope to be able to work with you again during better times. ”
"Very helpful staff, product delivered early, easy shopping experience"
“Everyone at Marco strives to provide our customers with an easy, smooth, and stress-free buying experience. We are happy to know when we hit the mark. Thank you for providing us with your feedback and comments.”
"Leon Cassel was great to work with. "
“We agree…Leon provides exceptional service to our customers! We will make sure he receives your positive feedback. Thank you for allowing us to supply you with your meeting and promotional products needs. We hope to work with you again soon!”
"I am very pleased with the cleaning cloths. They were very easy to work with and responsive to my needs."
“Thanks for the positive review! We work hard to meet expectations like yours, and we’re happy to hear we met that goal. ”
A rep from Marco Promos, marcopromos2, has responded:
“Thank you for the positive comments. Our team works very hard to provide thousands product options that will fulfil every marketing need for the lowest prices…backed by an unbeatable 100% satisfaction guarantee. We are happy to hear that we met these goals for you.”