"Great items and great prices. I would have liked a coupon for orders that weren't just first-timers. "
"I'm in Marketing at my company and we had to order a bunch of Merchandise within a short time frame for the re-launch of one of our store locations. We talked to a rep on the phone to check stock and received a discount along with our products being delivered before the required date. This gives us plenty of time to set everything up for the event. I definitely will be doing business with Marco in the future."
“ShyBison-11276, thank you for the great review! We look forward to working with you again.”
"This is the 3rd or 4th time I've ordered from Marco. This is the only site I get my promotional products. "
“We very much appreciate your level of customer loyalty, FriendlyCobra-..! ”
"Affordable product. Easy check-out."
“Thank you, FriendlyGopher.. for your positive review. We are happy to see the 5/5 rating for overall customer service and hope to be able to work with you again in the near future.”
"You had almost everything I needed for our conference. I was truly surprised at the reasonable pricing, as well. Thank you."
“Hello ColorfulCondor.. ! Thank you for sharing your positive experience with your purchase. We pride ourselves on our Price Match Plus 10% Off lowest price guarantee! We look forward to serving you again in the future.”
"very easy to complete order."
“Hello ColorfulChinch..! We appreciate your feedback and look forward to working with you for future purchases!”
"Love being able to look up my order history so that I know I am getting the same product that I ordered last time."
“Thank you, KindGrassh.. for the public mention of your positive experience on MarcoPromos.com!”
"I love the prices. I own 13 stores and will be buying stuff for all the stores. "
“Thank you AdorableSalmon for the feedback on our low prices. We always promise that you will always get the most out of every marketing budget dollar and it is backed by our Price Match Plus 10% Off guarantee!! ”
"These pens are for our business and everyone absolutely loves them."
“Hello DelightfulRat-.., Thank you for the wonderful comments. We are so glad that your clients love the Javalina® Chrome Bright Ballpoint Pens so much that you came back for more :)”
"I enjoyed the quick service and attention to detail. I received my product exactly when they said I would - that was great for my boss and I."
“DistinctPengui.., Thank you for sharing your experience during your mask order with others. We hope to work with you and your boss again soon!”
"Our 2nd order of the pens and they are great! Look great, smooth writing and just really pleased with the purchase! Great customer service, quality product and fast shipping. "
“Hello tomwright-7197.. Thank you for becoming a return customer and for posting this wonderful review!”
"I just received my second product from Marco yesterday. The quality and speed of delivery was just the same as the first - outstanding. Leon is my sales representative and he is a breeze to work with. I highly recommend contacting Leon if you have any marketing or branding needs. Thanks! - Adam S. from Maryland"
“Thank you Adam, for becoming a return customer and the kind words. We will make sure that Leon receives your kudos!”
"We ordered individual sanitizer pouches with our Co logo on them. We received the order, and tried them out. They smell like a rotting garbage can. We could NEVER give these to our clients. I’ve been in touch with sales at Marco. They asked me to send some over to see for themselves. I’m still awaiting a response. In the meantime, this has been a waste of time as now we are in phase ll opening & we wanted to have these available. Pretty frustrated. "
“LongScorpion-7.., we have a 100% satisfaction guarantee! If your order is not exactly how you approved or expected, we will make it right with a refund or replacement - whichever you choose. Unfortunately due to the pandemic, we are unable to provide samples for preview of our hand sanitizers; however, about 98% of our products are available to sample and ship to you without charge to locations within the Continental United States so that you can preview and eliminate any concerns about quality, color and size (or smell).”
"My company has ordered from Marco Promos a few times now and they've always been quick with the order! When I placed my order this year, I immediately got a follow up from one of their representatives, Leon, and he was extremely communicative about how our order could be delayed due to covid. I really appreciated the thorough communication and to my surprise, our order actually arrived on time! Thanks Leon and Marco Promos! "
“Terrific! Thank you, Encouragin..., for the awesome feedback. We will be sure to pass this on to Leon! And, we look forward to working with you again. Stay safe and healthy.”
"The ratings above, I feel, have already talked about my experience. The shipping is expensive - nearly as much as the item."
“We are very sorry that you were ultimately unhappy about the shipping charges for your order.
There are many factors that can contribute to the cost of shipping your order. Generally, the heavier the item being shipped or the more boxes, the higher the shipping cost will be. Fragile items will require special packaging and additional materials to provide protection against damage while in transit and this will also increase the weight of your shipment.
Weight is not the only consideration in determining how much it will cost to get your promotional products to you. Some items like tote bags are not particularly heavy, but they are often packaged in large boxes that take up a lot of space on a truck. In this case, freight carriers like UPS and FedEx will determine the shipping cost based on the dimensions of the packaging (a.k.a. "Dimensional Weight"), measured in cubic inches which is calculated as length x width x height and converted into pounds by dividing that number by 166.
Other determining factors for the cost of shipping include how fast you want to receive your order, the shipping method required to meet your delivery needs, and potential insurance charges. Shipping costs are also based on whether your package will be shipped to a business or residential location and the distance between your delivery address and the location of origin (We have production facilities all over the US).
There are of course cheaper shipping methods other than using UPS or FedEx...for example, the USPS. However, these other methods are not always trackable and rarely provide any kind of delivery guarantee.
We work very hard to negotiate the best shipping rates and we pass those savings on to you with the desired result to get your promotional items to you as fast and as inexpensively as possible.
If at any time you have any questions about the shipping costs added to your order, please call (1.866.289.9909) or chat with a member of our customer support team and we will check to see if there are any options available to meet your delivery needs and save you money!
”
A rep from Marco Promos, marcopromos2, has responded:
“Thank you,ExuberantRabbi.. for the positive comments. Keep checking back...we almost always have promotions and sales going on. You can check this "coupon" page on our site: https://www.marcopromos.com/info/promo-product-coupons or the large list of products that are sale priced: https://www.marcopromos.com/category/sale-items-by-category.”