"This company is outstanding! I have a very old IPod by today's standards (IPod Photo 60GB bought in 2005), I was sure it was completely done for I fell on it while walking and caused the screen to go bad. The manufacturer wanted $249 to fix it, but obviously it made more sense to buy a new one for that price. But why throw it away if it can be repaired without breaking the bank? I frantically searched the internet for companies that did IPod repair and came across Milliamp immediately. The cost was totally reasonable to repair the screen, and I was even able to have them test the entire unit at a reasonable rate to ensure that there wasn't something else wrong with it. What I paid for the evaluation went towards the repair. I am so impressed with Milliamp! Their easy-to-use website along with the video on what happens to the IPod while being repaired really reassured me that I was able to trust them to service my unit. Their website gave detailed instructions on how to send the IPod safely through the mail and they communicated with me through every step of the process. I have my IPod back safe and sound and in ship-shape order. I wanted to let other prospective customers know that this company is truly OUTSTANDING in every way. I would trust them with my IPod repairs anytime!"
"Fantastic Job! They say what they do and do what they say. A rating from 0 to 10 = 11. Dependable,
professional and responsive. I would recommend them for any battery replacement or repair on iPod, iPod touch, iPhone, etc. great job! I've got my iPod back!"
"Milliamp truly, truly stands behind their service- even with an unusual post-repair situation. I originally sent in my iPod nano 4th generation for a battery replacement. When I got it back I noticed that I could not turn the iPod unless I flipped the hold switch on then off again. When I contacted Milliamp about the post-repair issue, it was eventually escalated to the owner of Milliamp. The website even says that issues can be escalated to the owner if needed. Milliamp determined that the problem was the logic board which can cost $80-100. Since the owner said they would stand behind their service, they agreed to cover the cost of building a logic board and the additional shipping involved. Throughout the entire process, they constantly updated me on the status and shipping. They even update you that they receive the device from you - relieving my anxiety of the item not getting there. Anyways, I got the device back and it works great! I was truly surprised and delighted with the follow up and sense of reassurance in this unusual post-repair situation. That really builds trust. I know whom to go to when I need my iPod or IPhone serviced."
"My daughter crushed her iPod in her backpack and broke the screen. I sent it to Milliamp.com for repair and could not believe the number of update emails I received from the company! They were awesome, advising me along the way about work on the iPod and estimates on when I could expect to get it back. GREAT customer service! It arrived today in perfect working order. Thanks, Milliamp!"
"These guys are Great! They give detailed clear instructions, then, they follow up every step of the way. While they had my ipod replacing the battery, they emailed me when it got there, then when they started checking it, then when they fixed it, then when they sent it back. It was very reassuring to know it had not just dropped into a hole somewhere in Texas. Oh yes, and one more thing. My ipod works, and all the music was intact. They made no guarantee about the music, but it was nice. I would definitely use them again.
roger"
"I sent in my iphone for a battery replacement. At first there was some confusion on both our parts as to what was to be done to the phone but they did everything to make things better and made me feel like a valued customer. "
"My iPod was down to about 1 hour of use without recharging. I was afraid I’d have to buy a new one, but I wasn’t looking forward to the expense, and I definitely was not looking forward to the new display on later versions of iPod. I liked my 5th Generation and I wanted to keep it.
After a brief search on the Internet, I came across Milliamp's site. I ordered the replacement battery, and after it arrived I was a little hesitant to break into this delicate machinery. However, their instructions were all I needed. That, and a little patience (which is hard for me to come by).
Ripping open my iPod was actually a lot more fun than I thought it would be. I charged it overnight directly from the outlet on the wall like they recommend, and it played all day at work without having to be recharged. It’s like I just bought the thing, I’m so thrilled with it! They’re providing a great service. I’m looking forward to the 10 Year Guarantee."
"I was in dire need of help for my iPod 5th Generation Video 30 GB model, a 2006 Apple Product. I had no warranty, and the battery itself wasn't lasting long at all anymore. I did some research online and I found milliamp.com (also known as ipodjuice.com), a company from Texas that had rave reviews and the credentials to back it up. They offered a diagnostics test to find out what was wrong with my iPod, and I took it. My concerns were validated when I found out my iPod was in need of a new Hard Drive and the better, longer lasting battery that milliamp.com solely offered. The cost would be around $150, but after speaking to Anthony, the owner of milliamp.com, I was surprised to have him offer me a great deal for $50 less and faster shipping. He also allowed me to take a while to consider the offer, and the deal was not taken off the table. Needless to say in time I took it, and as soon as I received my iPod back, I tested it out to see if the battery was really the real deal. And so far it has, lasting me 8-10 hours on one charge, and hasn't began to freeze or have any scratching sounds come from the inside. The service was great, Anthony (the owner) is always ready to assist you with any concerns or questions, and overall the my experience with milliamp.com was beyond excellent. I will highly recommend you, milliamp.com, to anyone that I know that needs help with their iPod, or anything else you guys offer to fix with the great service you offer. Thank you tenfold, and it was nothing but a pleasure doing business with you."
"My 5th generation iPod earplug jack receptor stopped working. I tried to open the iPod and ended up damaging the LCD and the face....big mistake. I didn't want to get another iPod because it would not fit in the adaptor that I bought for my Onkyo receiver. I sent the iPod to Milliamp and it was back in ten days just like new. I have to say that the price that they charged was fairly good. They were great at notifying me by email every step of the way."
"I own a 5th generation iPod that I bought used from my college-age son a few years back. I use it primarily for music and audiobooks that I listen to while driving. It came to the point where the battery simply wouldn't hold a charge, and I was reluctantly getting ready to purchase a new iPod Touch, even though I prefer the scroll wheel on my old iPod. I found the milliamp website and ordered a new battery. I have successfully replaced almost everything in all the computers I have owned, but I was skeptical that I could really replace this battery on my own. I received it yesterday, and it took me about 30 minutes from start to finish. Getting the iPod open is the hardest part. The instructions are clear; they have an online video which shows every step; and my battery was delivered within four business days from order to delivery. This company absolutely delivers what they promise!
"
"The customer service I received at Milliamp was outstanding. They sent me an email notification when they received my IPod in the mail, again when they sent it to be worked on, and again when it was fixed and they shipped it back to me. I was a little cautious sending my IPod through the mail to someone, but they took such good care of letting me know where the device was and what was going on that there was no need to worry. They fixed it and sent it back very quickly, for much less than it would have cost me through Apple. When I received my IPod it was packed extremely well and is now like a brand new IPod. I would recommend Milliamp to anyone that has an IPod and needs a battery (like me), or needs a problem fixed. "
"This is a very good company; the battery kit shipped promptly, and install instructions were very well written. I would recommend Milliamp for IPOD battery replacments and repairs. I was very pleased and Milliamp represents high value."
"Sirs,
Just wanted to let you know that I received the battery installation kit, and battery, for my 5th generation iPOD in VERY short order. Took about two days for delivery, EVEN with the holiday mail slowdown.
Installation instructions were very concise, and easy to understand and apply.
Getting the case open was a pain, but that was a given considering iPOD doesn't want the "average Joe" to be able to change the battery.
Replaced the battery and had the case back together in about 20 minutes.
The charge indicator showed that the battery was about 3/4 charged but, according to directions I plugged it into a wall charger anyway.
In about 20 minutes is showed on the screen that the battery was fully charged.
I took it off the charger, plugged in my headset, and started listening to music.
Previously, with the original battery, I could listen to about 4 hours of music before the unit would power off due to low battery charge.
I have charged the unit only the initial charge and listened to music about 4 hours the first day. About the same the next day, and another 6 hours or so yesterday.
The battery charge indicator shows that I still have about 1/4 charge on the battery.
On the original battery if I were to charge it today, leave it sit without using it at all tomorrow, the next day the battery would have drained completely down.
I am a VERY happy customer and will recommend your website, and products to anyone that asks.
Jeff"
"This is an update to my original review. I had an iPhone repair done through restoredoctors.com (now milliamp.com) in November 2009. The service was fast. They diagnosed my problem, replaced the LCD screen and shipped the unit back to me quickly.
I had one minor issue with the repair, but can now say they have great customer service as well. The company owner contacted me directly to offer assistance and make sure the issue was fully resolved.
I will definitely use them again for any future service and recommend them highly to friends/family.
"
"All I can say is Wow! Ordered a battery for my 5th Gen iPod (and also a special tool for opening the case) The battery was delivered within 2 weeks (not: I live in Central Europe).
What really impressed me was the supplied tool and the outstanding instruction bundled with the package. 2 pages of detailed step-by-step instructions and on the top of that each step was illustrated by a photo. The manual was so detailed even the smalest gotchas were covered.
To make a long story short: it took less than 15 minutes to get my iPod back in business.
Great product with maybe the best bundled manual ever!
Highly recommended!"