"What great customer service from a company that I ended up not doing business with. I sent Milliamp an iPod that Apple was giving me a hard time about covering under their warranty. I had heard of Milliamp before so I made an order with them, packed up my iPod and sent it to them. 3 days later I got an Email form them stating that had received my iPod and would get back to me ASAp regarding repairs. Later that same day I got a call from Apple. They had decided to replace my iPod after all. I emailed Milliamp and asked them to halt diagnostics and to send my ipod back to me ASAP. The next morning I got an Email from them saying they had packed my iPod up and it would be shipping back to me that day. They ALSO refunded my $19 diagnostic fee. I didn't not expect this and was pleasantly surprised. If I ever need a repair service again, I'll be using them,
Great communication and prompt response to requests. VERY PLEASED."

"Hello everyone I just want to share the experience that I had with Milliamp. First of all I was pleasantly surprised from the excellent service that I received from the company. I have an Apple IPOD Mini.It was not holding a charge. I called Milliamp and ordered to have the battery replaced. I sent the unit to them on Friday, Sept. the 3rd. And got the item back on Friday, Sept. 10th. I was updated frequently on the status of my IPOD by the technicians. My unit was tested and passed all of the tests. My main concern was whether or not I was going to lose my music.I was told that all of my music would be intact. When I went walking wearing my IPOD it played like new. All of my music was there.

Mr. Anthony Magnabosco, the owner of Milliamp sent me a personal e-mail thanking me for my business. I was made to feel special. I am 66 years of age and have never been thanked by a CEO of a company. I am very impressed with the business model at Milliamp. They provide customers with 5-Star service. I am a lifetime client.

I highly recommend this company, especially to Americans because this is one of the rare companies left, who are based in the USA.

From Ms. RL Robinson"

"The customer service was exceptional. I was a little nervous about mailing my son's ipod touch but having already tried several repairs (digitizer, glass) on my own and seeing the fragility of the parts I decided to try milliamp.com for the battery replacement. The battery was no longer able to maintain charge after some water damage and now 2 and 1/2 weeks after mailing it out we have it back and it is working fine. I received several emails from customer service updating me on status- arrival of the ipod, initial testing results, first testing after battery installation, second testing, and shipping. The company is first rate. I would recommend them for any ipod repairs."

"Milliamp replaced a battery in my 1G iPOD Nano and my experience with them was first rate. From the time my iPOD arrived, I was constantly kept abreast of progress with timely emails. For me, it was a leap of faith to put my iPOD in the mail (even with a dead battery!), but I was soon at ease. Very few people can change a battery on a 1G due to its construction. Apple offers no such service and their solution would have cost me well over $100, while the entire transaction with Milliamp, including both mailings, cost < $50. My iPOD works great and Milliamp has the process nailed. Thumbs up!!

Sue "

"This company has the best customer service on the planet. They gave me an almost daily reports on my ipod battery replacement and delivery. It was great not to be left wondering what was going on. As for the repair itself, perfect! It never worked better-not even when new. The low cost and quickness of turnaround was amazing and I would highly recommend this company to all."

"Absolutely every part of the transaction, from my first communication was absolutely excellent. They emailed me as soon as they knew what it needed and made sure I was happy to do what needed to be done before they proceeded, I could not be happier with the service. Many thanks !!!!! Dave PS Since received and used for awhile i'll have to say that my review stands. Your website will be given to all my friends so they will know where to go for a repair, thanks again. Dave"

"My experience at Milliamp was an extremely positive one! When I first contacted Milliamp I was greeted with a professional reply which explained, in detail, their process. After which I was contacted with updates on my order. This made me feel valued! My order was completed in a timely manner and I was extremely happy with the outcome! Many compliments to the Milliamp team! Cheers!"

"Dear milliamp.com

Thank you for replacing the LCD on my iPhone today. 
We were visiting family in town, flying back to GA in two days. I was more than happy to pay for the expidited service. I dropped the phone off at 12:00 and picked it up at 4:00 as promised, without anyone trying to sell me any unneeded services. I am letting my friends and family know about your business.  Phone is like new, thanks again. 

Sent from my iPhone
Frank "

"I ordered a new battery for my iPod on 6/20 and received it on 6/23. I'm very pleased with the product, customer service & speedy delivery. They sent excellent detailed instructions with the battery. We replaced the battery without any problems. The only thing I would suggest is if they sent out an email when the order has shipped that would be an extra plus. I did receive an order confirmation. When I contacted c/s about the status of my order they replied in a quick friendly manner!! I will definitely order from milliamp.com again in the future. Great company!!"

"Unsurpassed customer service. I will not buy anything for my I-Pod from anybody else."

"Read through the reviews already written and then just consider my review ditto marks! So grateful for a company that helps those of us with limited funds to keep our beloved media devices going strong. Two thumbs way, way up for a superior company you can trust to take care you."

"I am very glad to buy from this company. Now with new battery from Milliamp is very different from the original, I am so happy. I feel my Ipod touch better than before.

Thanks Milliamp thanks for helping us.

Good Luck,

Regards,
Saeed from Saudi Arabia
"

"This is the 3rd iPod I've saved by replacing the battery: iPod Photo, iPod Video, iPod Mini. The instructions are very clear & easy to follow. It was a bit unnerving the first time I popped a case open, but no fears now!

The replacement batteries appear to be very good quality and the operating time has been greatly improved--better than the originals.

On the last order, I selected the wrong battery replacement kit. Apparently I'm not the first to make this mistake as the instructions were on the web site. I sent an email to clarify the process. Customer service responded very quickly and I was able to get a credit for returning the incorrect battery.

Thanks to milliamp for helping me extend the life of these iPods. . ."

"These folks are great! No matter what the problem may be, you can be sure they will stick with it and make it good. I wouldn't go anywhere else. Trust me, TRUST THEM.

Adam"

"My iPod's battery broke and so I was forced to find a replacement. That's when I stumbled on Milliamp and although I was skeptic at first, I decided to buy their battery thanks to its unbeatable value and warranty. My iPod is now running fine with the new battery, and I feel ashamed of Apple for manufacturing so many iPods with defective batteries when clearly even a smaller company like Milliamp can get it right. I just wish I had availed of their repair service as well, as the place I took my iPod to was horrible at fixing my iPod."