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Verified
5/5

2014-10-16

"Jovie V was spectacular ... she helped me to modify my order in a short amount of time, and I really appreciated her assistance (I'm assuming Jovie is a woman ... if in fact Jovie is a male ... my sincere apology).

Sincerely,
Michael DiFabio
"

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Verified
5/5

2014-10-16

"Monoprice has always had the widest selection of components available for the best prices. I have been very pleased with every purchase I have made over the last 7 years of doing business with the company. Their customer service is speedy and helpful."

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Verified
5/5

2014-10-16

"As normal, Monoprice.com delivered right on the "money" and service. Monoprice.com has great selection. And I like the small retail store area at the Rancho Cucamonga warehouse."

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Verified
5/5

2014-10-16

"Monoprice is my go to store for everything. If Monoprice carries it then it is most likely the inexpensive (not cheap) item on the market. Customer service is stellar, I have had to contact them a few times and each time they have been nothing but amazing."

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Verified
5/5

2014-10-15

"Quick and easy. Ordered on Monday and just arrived before noon on Wednesday! I will definitely use again."

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Verified
5/5

2014-10-15

"My items were lost in shipping and so monoprice reshipped another set."

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Verified
5/5

2014-10-15

"Best place ever to buy cables, and pretty much any accessory for any electric/electronic device you have. Monoprice is usually the first place I look for anything in that area. Their time from purchase to shipping is great and the delivery is almost always next day or second day for me as I only live about 6 hours away from them. That's how speedy they get things out of their warehouse. I've been a loyal customer for 15+ years and will continue to shop with them as long as they stay great!"

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Verified
5/5

2014-10-15

"Just purchased 2 Wii remote batteries. Got them last night in the mail, plugged them in, let them charge and they are good to go. Awesome deal!!"

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Verified
5/5

2014-10-14

"Awesome customer service from Jovie!! I needed to increase the quantity of my order and she played beat the clock to make the revision before the order was fully processed. Much appreciated!

Thank you,
Carolyn
"

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Verified
5/5

2014-10-14

"Order was lost in transit (Canada Post), but Jovie V from Monoprice CS resent another via expedited shipping. Awesome service!"

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Verified
3/5

2014-10-14

"The optical cable I ordered worked well, but I paid for next day delivery, on Thursday evening, and got my package on Monday. Very disappointed in that."

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Verified
5/5

2014-10-14

"I forgot to add my promo code at check out Jovie handled it in a couple seconds and i was back to my day . thanks for the quick help"

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Verified
5/5

2014-10-13

"I placed an order and arrived on time, however i had a problem with one of the items i order which should be have been a pair of banana clips but only one arrived. I contacted customer support and Jovie V assisted me and managed to get a replacement shipped but also rushed the replacement to me since i need it for an install i am doing.
Monoprice prices are great and the quality of their products is great and so is the customer service. I highly recommended them all the time to all my friends
"

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Verified
5/5

2014-10-13

"I just placed an order with monoprice and had a problem with a coupon code. I contacted customer service and Aubrey refunded me the difference. Monoprice has great prices and customer service. Thanks!"

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Verified
5/5

2014-10-13

"Ordered two hard cases for use protecting work instruments. Shipping was, as advertised, free for the day. Cases arrived on the promised date, well packed and in perfect condition. I had to call back to get a receipt showing payment by credit card, and Ericka quickly sent me an e-mail with the receipt attached. I've told many of my friends & co-workers about Monoprice, as they have had very good pricing and excellent service on all of the orders I have placed with them."

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