"Jovie V was spectacular ... she helped me to modify my order in a short amount of time, and I really appreciated her assistance (I'm assuming Jovie is a woman ... if in fact Jovie is a male ... my sincere apology).
Sincerely,
Michael DiFabio"
"Monoprice has always had the widest selection of components available for the best prices. I have been very pleased with every purchase I have made over the last 7 years of doing business with the company. Their customer service is speedy and helpful."
"As normal, Monoprice.com delivered right on the "money" and service. Monoprice.com has great selection. And I like the small retail store area at the Rancho Cucamonga warehouse."
"Monoprice is my go to store for everything. If Monoprice carries it then it is most likely the inexpensive (not cheap) item on the market. Customer service is stellar, I have had to contact them a few times and each time they have been nothing but amazing."
"Quick and easy. Ordered on Monday and just arrived before noon on Wednesday! I will definitely use again."
"My items were lost in shipping and so monoprice reshipped another set."
"Best place ever to buy cables, and pretty much any accessory for any electric/electronic device you have. Monoprice is usually the first place I look for anything in that area. Their time from purchase to shipping is great and the delivery is almost always next day or second day for me as I only live about 6 hours away from them. That's how speedy they get things out of their warehouse. I've been a loyal customer for 15+ years and will continue to shop with them as long as they stay great!"
"Just purchased 2 Wii remote batteries. Got them last night in the mail, plugged them in, let them charge and they are good to go. Awesome deal!!"
"Awesome customer service from Jovie!! I needed to increase the quantity of my order and she played beat the clock to make the revision before the order was fully processed. Much appreciated!
Thank you,
Carolyn"
"Order was lost in transit (Canada Post), but Jovie V from Monoprice CS resent another via expedited shipping. Awesome service!"
"The optical cable I ordered worked well, but I paid for next day delivery, on Thursday evening, and got my package on Monday. Very disappointed in that."
"I forgot to add my promo code at check out Jovie handled it in a couple seconds and i was back to my day . thanks for the quick help"
"I placed an order and arrived on time, however i had a problem with one of the items i order which should be have been a pair of banana clips but only one arrived. I contacted customer support and Jovie V assisted me and managed to get a replacement shipped but also rushed the replacement to me since i need it for an install i am doing.
Monoprice prices are great and the quality of their products is great and so is the customer service. I highly recommended them all the time to all my friends"
"I just placed an order with monoprice and had a problem with a coupon code. I contacted customer service and Aubrey refunded me the difference. Monoprice has great prices and customer service. Thanks!"
"Ordered two hard cases for use protecting work instruments. Shipping was, as advertised, free for the day. Cases arrived on the promised date, well packed and in perfect condition. I had to call back to get a receipt showing payment by credit card, and Ericka quickly sent me an e-mail with the receipt attached. I've told many of my friends & co-workers about Monoprice, as they have had very good pricing and excellent service on all of the orders I have placed with them."