"I have used Monoprice for a few years now. This review is prompted something that happened with one of their products. A product had broken due to design flaw and when I posted a review on the product, a customer care rep responded to have a replacement sent. Now that is standing behind their products and providing excellent customer service! I am sold and now a huge believer and supporter of Monoprice. Thanks Gabby at Monoprice!"

"Monoprice is an amazing company with amazing products and service. I've always gotten more then I asked for. They are quick to answer emails and live chat with any questions or concerns."

"Victoria was most helpful! She provided a solution to a price drop on a product I just ordered."

"I've spent (very literally) thousands on components w/in the past few months, mostly at newegg and tigerdirect ... both frustrate me to no end w/ difficulties using my 'smart' phone on their 'stupid' servers (i.e. I have nearly twenty accounts at tigerdirect, and can't find records for hardly any orders)-;~

And, although newegg is better by far about records? They've destroyed a lot of great deals by making stup!d decisions regarding packaging/shipping.

Monoprice simply worked. It's well designed, w/ function and security as the primary concern ... know what you need, and they lead ya right to it. And, it was cheap. And, it got here fast. And, beautifully packaged for safe transit. And, my records are easily found if/ when I need 'em.

Proof that shopping need not lead to high blood pressure.
"

"Very surprised at low cost and high quality for HDMI cable. Great deal. Very, very pleased. Saved me $20 off local retail store."

"Done several purchases with monoprice.com and every transaction has been painless.

I had question about price change when the product went on sale after I have purchased it and they credited me back the difference.

Great customer service!"

"Over all found excellent, quality and Price are awesome !!!"

"I've ordered from Monoprice for years with no problems, fast shipping, and the best prices anywhere.

When I recently had a question with a couple charges I went on their site, opened a chat window with Victoria M, and within in a couple minutes had all the information I needed.

From my experience, their customer service is as excellent as their other service and prices. "

"JOVIE IS THE BEST CS REP OF ALL TIME."

"haven't had any issues with Monoprice for the countless number of times I have purchased from them, customer service is top notch, they resolve issues quickly with little effort. Prices are great as well. I wouldn't hesitate to purchase from again. Could stand to have a free slow(er) standard shipping option like many of the other online merchants. Since she asked to mention her name, Victoria M was extremely helpful in getting my order processed."

"Products always work as claimed. Super cheap, too!"

"I had a product that was pretty much DOA. I left a negative review on the product page and, within a few hours, I got an email from Monoprice asking if I'd like a free replacement.

I was blown away by the customer service and am now waiting for my free replacement! Top-notch, guys, great work. And John is the man."

"Because colleagues know I'm an avid home theater guy, they ask my advice all the time. I personally drove a co-worker back to a big box store to return the $50 HDMI cables she bought and had her go to monoprice.com to get them there instead for a fraction of the cost.

I've ordered cables, brackets, batteries, phone cases and more from monoprice.com, and I've never ever been disappointed. The quality is always great. The delivery is always on time. I always get what I expect. And I expect great from them."

"My package had initially gone to the wrong address, and I needed it to go to my new address.

Initially I had thought I would have had to have UPS intercept the package and send it to me (which would have cost ~$20) but Ericka had helped me with a different approach and I'm very grateful that she did!"

"Ordered display from Mac to HDMI cable from monoprice.com. Cable has worked flawlessly. Everything I expected."