"BOTH ARRIVED WITHIN 2 DAYS OF EACH OTHER. VERY PLEASED WITH MY ORDER"

"El pedido que hice no correspondía con lo que había visto y el calzado me estaba grande.
Pero fueron muy atentos y me agilizaron todo enseguida.

Volvería a comprar!"

"The delivery was quite quick. My request for return and refund was handled really exceptionally quick and without any problems. Customer service is very helpful and communication is very good."

"I really appreciate the help of the customer service to refund some of my items.
They are very accommodating and very quick to response for every inquiries.
"

"This company is based in Hong Kong. We live in America and purchased two items. DO NOT BUY from Newchic – They do not honor the written policy on the website.
1. No return contact from the website. Had to contact them through Facebook –

2. They continuously tried to refuse the return of the product. Wanted us to fix the item at a seamstress for $20.00 – They would reimburse us after we sent them the receipt. The repairs would have cost more than $20.

3. According to the website return policy, they cover the cost of sending the product back! “If the return is quality-related, Newchic will cover the cost of return.” They told us in a Facebook conversation they would honor the policy. They said multiple times they would send a shipping label. Now they keep stalling on covering the return. (The zipper will not work properly on the Jacket) And want us to pay.

4. Currently, we are communicating with them through Facebook, Email, and PayPal and they are refusing to honor a written policy they created on the website.

5. The product size was way off. We wear a large – we ordered a 2XL and it was still way too small. So, beware!

6. The second Item still has not arrived!

Although the items are nice looking you are better off shopping elsewhere.
"

"Bardzo spodobała mi się oferta Firmy dla mężczyzn. Zamówiłem wybrane przez siebie artykuły. Najbardziej spodobały mi się bardzo oryginalne buty. Już się widziałem oczami wyobraźni chdzącego dumnie w tych fajnych "ciżemkach". Niestety , buty do mnie nie dotarły, był z nimi jakiś problem. Natychmiast otrzymałem informację o zwrocie pieniedzy za niedostarczone buty. Firma zrobiła to w krótkim terminie. Fakty, które nastąpiły potem wynikały z mojego ...roztargnienia. Pieniądze wpłynęły na konto karty kredytowej , podczas gdy ja śledziłem stan swojego "normalnego" konta. Z mojej strony jeszcze raz PRZEPRASZAM za wysyłane maile . Firma Newchic jest bardzo OK !. to ja okazałem się nie do końca OK ....Pozdrawiam zespół Newchic."

"very comfortable and good fabric. well made.
"

"I love these. I am a huge fan of Socofy shoes， and these did not disappoint. Fits well in the toe box， but shoe runs a little short - but not too short. I run US 8.y， and order 9\'s. If you are a true 9， maybe order a size up."

"I have had a couple of orders through Newchic and all of them were spot on. However, this time I had ordered the wrong size shoes. Service via email was exceptional and very prompt and my problem has been solved. I thank Yilia for the very efficient service I have received. Will shop here again!"

"I was ordered LED Hexagonal Touch Light and EU Plug, but sadly they shipped wrong items. but the support was awesome and wonderful. they will assure that they will help and accommodate you. and will be a satisfied customer. they immediately shipped the missing items and its free. so happy customer and surely will order again."

"Such a cute transitioning skirt! Can be dressed up or down, great item,I love this skirt! good sizing and is really pretty. It’s a tiny bit see through but nothing to worry about"

"I ordered 6 items. Two months later I received 1 of them. Two and a half months later I received emails saying 3 of the items were OUT OF STOCK and I could request a refund. This company held onto my money for 2 1/2 months! I am still waiting to hear about the rest of my order which has not been received: will the items be delivered or will I receive another email in a month saying they too are out of stock?"

"It is always risky to buy shoes in internet. I have never done it before?, but those laced boots were so beautiful that I could not resist ordering them. When I received boots they were too big, even I used Size Guide (which was really misleading). Customer service was very helpful with my frustration. They offered full refund and I even did not have to return wrong size boots. It was really satisfactory. Expecting now my new order."

"Amazing! It is really warm. The cuffs on the sleeves are long which makes it easier to wear it under a coat. Am a male and XXL was the right size."

"Great. The jacket is cropped so it sits just above my waist but I love the colour."