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Verified
5/5

2019-04-02

I like it)

"I have ordered a lot of goods in Newchick and I am satisfied with quality of goods and services. To get the right size you should study the size guide for selected model. Good luck!"

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Verified
5/5

2019-04-02

I love NewChic

"I love all my purchases, the delivery is always in good time. I needed to contact customer service once about a different product and they helped me immediately. The whole experience is excellent, I would highly recommend NewChic to everyone. Everything I have purchased is good quality. Many thanks"

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Verified
1/5

2019-03-30

SCAM COMPANY! STAY AWAY!

"Scam company. They sent the wrong size shoe, then said I had to pay additional 50% of the cost plus shipping for them to send me the size I ordered."

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Verified
4/5

2019-03-29

Hier ist alles Super

"Bei mir ist alles bestellte angekommen . Es dauert zwar etwas länger aber die Qualität die ich bis jetzt erhalten habe steht voll im Verhältnis mit dem Preis . Die Größen sind etwas anders als in Deutschland aber es ist alles gut beschrieben .
Weiter so
"

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Verified
5/5

2019-03-29

Well done NewChic

"Got my foot within one month. It fits appropriately and I’m glad I got it. I hope to purchase more items from you if you keep and maintain the standards."

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Verified
5/5

2019-03-28

Excellent customer service

"Love new chics clothing range- the styles and designs are so unique and feminine. Have had a bit of a problem at times with the sizing as it differs depending on the product/style. Most items are a good fit but a recent item was far too small. I complained and my issue was dealt with promptly and politely. I received a refund for the item. Very happy to remain a customer and looking forward to more beautiful clothing ranges."

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Verified
5/5

2019-03-28

Great customer service

"I've already bought some it items from Newchic, and they were all fine. There were some problems with my recent orders, so I contacted the customer service. My money was immediately refunded. "


Verified
5/5

2019-03-15

Lovely cat beds

"I ordered 3 cat beds for our cats and they love them. I would definitely recommend them. Very happy and the seller had great communication. "

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Verified
1/5

2019-03-14

Scam

"So this company is a scam. Has anybody figured out how to get refunded for an order that was never shipped. Let's stop complaining and find a way to take this company down. All of their customer service contact information is fake. They do not respond to emails and links to customer care pages are fake. DO NOT BUY FROM THESE PEOPLE!! It is a scam. They are out of China and can just take your money without fulfilling your order. Get the message out and stop buying from these people. Post it upon Facebook, Reddit, Twitter and everywhere else. Let's take this company down."

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Verified
5/5

2019-03-09

Great customer service

"I had place multiple orders at New Chic and the quality of their products is really good. I ha e a problem with one and wrote a review and immediately I received an email from them. They are very reliable! "

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Verified
5/5

2019-03-08

I have been dealing with NewChic for quite a while , I really love the stuff I ordered. Goods are exactly as advertised .

"I ordered a pair of red and black sandals. My sister saw them and loved them. I ordered a pair for her , it took longer than expected to arrive , so NewChic sent another order. . I received them ... Then my friend liked them , so I ordered another pair on 19th Fabruary 2019 I received them yesterday and took the sandals to her today. She is over the moon. We are all very happy . "

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Verified
5/5

2019-03-01

Great company

"I ordered things before and even though shipping was slow, the items really made me happy. Sizes were as expected and wonderful to wear.
Last time I bought shoes they arrived quickly because I choose Priority mail. Shoes did not fit but it was a breeze to work with the great customer service with quick response and the matter was solved in a very short time.
"

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Verified
4/5

2019-02-21

COMMITMENT FULFILLED

"I ordered 2 casual tops polo shirts last Jan. 05 2019 one was a short sleeved polo and the other one was a long sleeved polo. Both were delivered two weeks or 14 days after and I apid it in COD. I was really excited to open the goods and fit them. However the delivered long sleeved shirt was smaller than than my size. I wrote a letter to Newchic about the smaller sized deliver since I was asking for info on how to return and exchange it with the right sized polo shirt. Nancy of Newchic replied a day after and committed to send a replacement at no cost to me while she instructed me also not to return the smaller one anymore. 3 weeks after, the replacement polo shirt the same type and print as what Iv'e ordered before was delivered to me. Im wearing it now! Thanks to Newchic and Nancy they really are committed to customers satisfaction, I have now more trust with Newchic and more confident to order my other needs on line."

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Verified
5/5

2019-02-13

I got a quick refund

"I had an excellent experience with Newchic customer service. I bought a bag, but unfortunately I didn't receive it, because of a problem with the post office in my country.
So I asked for a refund, and it was arranged very soon.
Thanks, I will try to buy this item again.
"

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Verified
5/5

2019-01-31

Fun Unique Clothes

"Good quality clothing at reasonable prices and delivered quicker than I expected. Also very good customer service response!! Thank you NewChic."