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Verified
5/5

2005-01-18

"Best communications I have come across. Very rapid fulfillment of order. Provided tracking feedback. An impressive trader. "

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products on-time
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Overall web site
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Verified
5/5

2005-01-17

"Great seller! Great doing business with. Item arrived quickly and was exactly as promised.
"

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Overall quality of the company
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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
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Overall web site
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Web site being easy to use
Speed of web site

Verified
5/5

2005-01-15

"Good fast service! An actual human sent me e-mails. Best of the three companies I worked with to get all my camera equipment. I will go here first next time I need equipment."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-14

"Viewfinder magnifier was delivered promptly and meets my requirements. Second such item I've ordered from Photosolve (two different digital cameras, different size viewfinders) and I've been pleased with both."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-14

"Ordering online was a fast and easy to follow process. Photosolve sent order confirmation, shipping confirmation and follow up emails to make sure I was aware of the status of my shipment. The shipment was well packaged and in perfect condition upon arrival. I would be happy to do business with Photosolve again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-13

"Very Prompt Shipment and it was received on time in professional packaging. Great communication of shipment and tracking information. Quality product , excellent machining , fit , and finish. It also fit the camera like a glove... a great addition to my camera system. I have purchased from Photosolve before and will in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

mls
Verified
4/5

2005-01-08

"I must admit that I was surprised at the timely turn around on my order.I ordered on a tuesday and within hours had confirmation of my order and shipment.I received my products the next afternoon.I am still getting used to the Xtend-a-slide, but am very happy with the quality.The directions included with the products are also very useful.This is a site that I have already recommended to friends."

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Pricing of products and services
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
5/5

2005-01-07

"Product recommended via a Panasonic forum. Received immediate order confimation and 90 mins later a despatch notification. Got email checking if package delivered a week later. Product arrived in UK 9 days after order in perfect order.
Happy to recommend this supplier.
"

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Overall quality of the company
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Is trustworthy

Verified
5/5

2005-01-04

"I have ordered from Photosolve on several occasions over the last few years. Service has always been exemplary. If anything, it's gotten better. On my latest order, I received shipping and tracking info within 20 minutes of placing the order. Ordered on 12/30, received on 1/3. Will definetly order agin if the need arises."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-12-31

"We placed the order and five minutes later Phil called us to confirm and advised us of our needs with our project. We got what we needed and we had a very pleasant experience with Photosolve.
Thank you.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
5/5

2004-12-30

"Service was one on one all the way, I would certainly purchase from this company again.
Amature Photographer.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-12-30

"Extremely fast service (I had order in my hands within 2 days). Received numerous Email communications with respect to order status.
Highly Recommended vendor.
"

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Is easy to do business with
Is trustworthy
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Is committed to quality products and services

Verified
5/5

2004-12-28

"This transaction was very professional while at the same time making a personal connection by taking the time to explain the answers to my questions in detail. Photosolve used a real person to reply to my inquiries instead of the canned responses I have received from other businesses. The personal touch has been lost over time by most companies. But the companies who are still interested their customers and not just the bottomline still use the "personal" touch. Keep up the good work Photosolve. Job well done."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
Resolving problems
N/A
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-28

"I had a terrific buying experience from Photosolve. Within an hour of placing the order, I had an email from them about my USPS tracking number. The items were sold at a fraction of the price anywhere else on the net, and arrived in the condition described, and totally meeting my expectations. I would unhesitatingly recommend Photosove to my friends, famliy and associates.
"

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Overall quality of the company
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2004-12-28

"Once again Photosolve has provided excellent service. The product was shipped immediately and received quickly (within two weeks.

Product use information was very helpful. I will definetly recommend Photosolve to others and will buy from them again in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services