"Item ordered was not available until the 15th of Dec. There were several delays, but photosolve kept me informed every step of the way as to what was happening. The final delay had to do with mother nature and the carrier when an overnight turned into a four day deal. I have already ordered again from photosolve but have selected a different carrier. :-)"
"Excellent service, with quick shipping. I had my tracking number 10 minutes after placing the order. All items were shipped and received, no problems.
Nice follow up, by checking the status of my shipment. I am impressed by the personal service and have placed another order with them.
"
"Super fast shipping and communication from seller to buyer with shipping info. Very professional, efficient to deal with. Highly recommended."
"As fast and friendly service as I have ever had. Photosolve was very knowledgeable and offered me free advice on my configuration. My equipment worked perfectly out of the box. Thank you!"
"Excellent service, with quick shipping. I had a slight problem on my manual shutter release cable because I couldn't figure out how to unlock it. I emailed my question and within 1/2 hour received a phone call explaining how I can unlock the cable. They also followed up on my shipping by sending an email asking if I received everything. I am impressed by the personal service."
"Photosolve.
Great service placed order 7 December and received it 15 December here in UK,would recomend
and use again and found them very helpfull."
"Hi;
I'm not at home, but am responding to your email. I sent an initial survey and can send you the invoice information after Xmas if you can't find it from my earlier survey(****@****). The item came from Photosolve quickly, wrapped very carefully, and in great shape. I am totally happy with my experience and will definitely both recommend them to others and shop from them again. Please email me back if I can be of any other assistance to you. Happy holidays, Sue Ryan"
"I searched for hours trying to find this part on the Internet. I finally came across the photosolve.com site and it had exactly what I was looking for with a much better product! I called the phone number of the company as I had some questions. I got right through and talked to a live person immediately. My questions were answered and I got the information needed to complete my order online with no problems. I received my items in much less time than I thought and it is exactley what I needed. Thank you very much!"
"I ordered an adapter ring for my FZ20 on Sunday afternoon. Received an immediate acknowledgement. Order was despatched on Monday and arrived at my house in UK on Thursday morning. Excellent product and excellent service."
"Photosolve followed up via email to me as soon as it found out from DHL that a delivery was said to have been made to my address. When I discovered that in fact there was no package on my doorstep, the Photosolve CEO followed up with persistent inquiries to DHL until the package mysteriously appeared on my doorstep the following day. I appreciated this extra attention to customer relations. Even factoring in the extra day of waiting before I received the product, due to no fault of Photosolve, I was pleased that the product was promptly sent out as soon as my order was received."
"Phil provided me with plenty of good telephone help and advice, a very speedy delivery, and no pressure to buy more than I needed. "
"Very impressed with the service, email confirmation of order, & despatch, also request for confirmation when order received, about 8 days for delivery to Australia by global priority mail."
"I originally bought a Xtend-a-Sight unit early in 2005. Subsequently I was notified by email that a modified version is available and was offered a replacement at no cost.
When the replacement was shipped I was notified by email.
I'm a very satisfied customer who ordered several items from Photosolve in 2004 and 2005 and would happily deal with Potosolve again
"
"I bought some equipment from photosolve, and the service was amazing I thought I was going to have a long wait for my order to arrive to England not so, very impressive.
Thanks again.
A happy shopper"
"Vendor's site is easy to navigate and to place orders. Acknowledgements of purchased, shipping etc are quickly sent via e-mail. Order was shipped and recieved as stated. I have dealt with photosolve in the past and was treated the same as this time. The products are as good as represented and service is even better.
Kenneth Miller"