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Verified
5/5

2004-07-28

"my experience with photosolve was very good. I placed the order on line, I was notified immediatly by email, that they had the order,it was shipped quickly, I was notifed when it was shipped and given a tracking number. I had the order within 3 days. The product does what it calims to do . In all i am happy with my experience with Photsolve "

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online

Verified
5/5

2004-07-21

"I am very happy at the speed of service experienced by me since placing my order, Mr williams was very efficient and courteous, and i would have no hesitation in reccomending his company to others.

Thanks

Ian Hardy
"

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djl
Verified
5/5

2004-07-20

"I was looking for a UK supplier of the Xtend-a-Mount Omni along with Xtend-a-view LCD Viewer and emailed Photosolve. The email reply was answered very quickly and was extremely helpful. I decided to order directly from Photosolve rather than the UK supplier and I am glad I did. I placed my order on 15 July and the package arrived here in Edinburgh on 20th. I doubt the UK supplier would have been any quicker. The goods were very well packaged and arrived in first class condition. I am extremely pleased with my purchases which work very well with my Pentax Optio 555. I would not hesitate in ordering from Photosolve in the future and would recommend it highly to anyone looking for digital camera solutions. Brilliant service."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
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Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Delivering products damage free
Overall technical support
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Making decisions on their own
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-07-14

"Easy purchase. Called for assistance, placed order via internet and received item in a few days. Iem was well packaged and received in excellent condition. First time buyer and will deal with PHOTOSOLVE again.

Thanks,
C. Rarick
Dewitt, IA
"

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Verified
5/5

2004-07-13

"GREAT service, fast delivery and the product was exactly as advertised and works better than I'd hoped!"

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Overall quality of the company
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Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Resolving problems
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-07-12

"Very impressed with service overall, particularly the knowledge and willingness to offer unbiased advise by Photosolve staff. I would buy from them again"

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Verified
5/5

2004-07-10

" My order was extremely professionally handled. I was impressed by your attention to my relatively small order, with detailed shipping prediction, and the follow-up after the on time delivery and with your very apparent concern that I was satisfied.
Thank you, sincerely.
Richard Worswick.
"

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Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
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Being knowledgeable
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Overall customer service
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-06-22

"No problems, prompt and efficient. Product arrived as expected. This is my second purchase from Photosolve. I find the product to be as represented. Well made."

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Verified
5/5

2004-06-19

"My order arrived within two days.I couldn't believe the speed! Merchandise was exactly as pictured and described on the site.Am very pleased and recommend Photosolve highly as a reliable, trustworthy site.I buy virtually all my photographic gear and many other things over the internet. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
N/A
Being knowledgeable
Resolving problems
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-06-11

"Superb response!!! in my P.O. Box 2 days after order. I hope they have something else that I want."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent

Verified
5/5

2004-06-02

"They were easy to do business with and their website was easy to order from. Phil did a nice job of keeping me informed of my order and it's status."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-06-02

"Very High quality product. Delivered well packed, and very quickly.
A great company.
"

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Verified
5/5

2004-05-31

"I have used a similar product on my Nikon 995 and it was too large for the Nikon 4500. I went to the Photosolve web sight and discovered the "mini" hood.
Ordered it on Monday, it came on Wednesday, installed it on Thursday and took it to the Glider Port on Saturday. Very bright sunlight and it works even better than I expected. You just can't get a better buying experience. I am a happy camper!
Gale Winnett
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
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Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
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Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-05-29

"Absolutely first rate - fast delivery, terrific service. "

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Verified
5/5

2004-05-29

"Excellent service. Purchased Xtend-A-View Variable and Omni-Mount Pro for new Nikon Coolpix 8700. Improvement in viewing LCD outdoors is absolutely superb! Finish and quality of device seems very high!
"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy