ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-07-07

"This was probably the best online purchase I ever made! Within minutes of placing the order, I got a confirmation. It was shipped the next day with a tracking number sent by e-mail. I received the package two days later with all enclosed as advertised. Very professional company. Thanks!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-07

"Excellent. Simply excellent. 3days after ordering I was in receipt of my items. And the product actually EXCEEDS my expectations. Ease of use; ancillary items and instructions. Absolutely NO problem recommending or using their service again.
I'm proud they're American; they deserve their success!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-07-01

"Very timely service. Best service I have ever received purchasing something over the internet. Highly recommend, and will use again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

jhc
5/5

2003-07-01

"Excellent company to do business with! Prompt handling and outstanding customer service. I highly recomend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-27

"WoW! what great service.I ordered a Xtend-a View Pro
on 6/25/03 and on 6/27/03 and as I was reading my tracking imformation from airbourne,a delivery was
made at 10:00 am.A two day service. How can you beat that!My first order and agreat experience.Go for it!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free

5/5

2003-06-25

"I ordered Extend-A-View LCD viewer to be sent to an incorrect address on Thursday, 2-Day delivery requested. I called 20 minutes later to correct the zip code and the item had already been shipped! The owner retrieved the package from Airborne Express and relabled it. I received my package Friday before noon, the next day! Very good service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-22

"My purchase of the Xtend-aView Pro went as perfect as could be. Everything was shipped in under 24 hours, arrived on the date promissed and was in perfect condition. Company representatives updated me throughout the process to ensure everything was covered and were willing to answer any questions I might have."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-21

"I received everything in 4 days (from US to Canada). It was fast and easy. I look foward to doing business with them again ! A++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-20

"Great services, fast delivery. Highly recommended.
-phil
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-20

"I bought the Xtend-a-Mount for Olympus 4040 digicam and the Xtend-a-View Pro. It was backordered at the time, and I got a number of status emails keeping me up to date, and they even sent out in Airborne 2-day service when it came in although I had only paid for the standard shipping. The product is of equally high quality...I will definitely keep this vendor on my short list of companies to work with again.

jds
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
Overall web site
Speed of web site
N/A
Web site reliability
N/A
Web site being easy to use

5/5

2003-06-18

"I ordered the Xtend-a-View 2 days ago and it just arrived. Fast delivery!

The product fits and works well with my DC4800. Looking forward to using it on those bright Summer days.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-18

"Excelent Seller !
I ordered the Xtend-a-Lens 290, for my Kodak DC290. Also the Xtend-a-view Pro.
I'm happy with the products, and Phil was very helpful and polite. Quick shipment !!
Two thumbs up !!!!!!
Thanks Phil.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-18

"The service was excellent.
My order from photosolve apparently got lost by either USPS, Canada Customs, or Canada Post. Phil initiated an e-mail correspondence a few days after I placed the order, asking me at regular intervals if I had received the order. Eventually he dispatched another package by overnight courier (without my asking), which I now have.
The lesson for me is that photosolve looks after its customers with a kind of integrity that is all too rare nowadays.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-18

"I bought a Photosolve Xtend-a-view mini for my Coolpix 4500. As I was buying from Canada and had to have the Xtend-a-view for the 16th (having ordered the 6th) I added a short note to my online order. Phil Williams from Photosolve was fast to answert and find a solution for me. All I have to say about the buying experience with them is that they are very professionnal, service is great, fast and reliable. The feeling I have is that you can trust those people! Of course, they know they give more than average service and know how to make it pay back in inviting they customers to rate them on such a site ( but isn't it the game ? and who would rate a (very) good buying experience without a little pushing from the seller ?).
About the Xtend-a-view ? Yes, it's woth the price if you pretend to do "serious" outdoor photography (not just point and shoot). With it YOU CAN SEE something!!! The straps and necklace that come with are usefull (if you forget them, you will discover that you don't have enough hands and pockets, the velcro way to attach the Xtend-a-view is the more convinent, but I wish they had a better holding solution, as velcro holds the Xtend-a-view but you find youself wondering if it will stay or drop. (It never dropped, by the way :)
So... Very good product, great service, I wouldn't hesitate to buy another product from photosolve or to recommend this one to any photographer.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-15

"They gave me a free replacement of an item I bought THREE years ago because they have upgraded it. Fantastic customer service! Definitely above and beyond that which could be hoped for."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use