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5/5

2003-07-18

"very efficient and helpful web, email, phone with order of a digimount adapter for telescope - digital camera"

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5/5

2003-07-17

"Quick, easy and personalized. Items are as advertized and much care taken in packaging. Satisfied and would order from this company again. Film photog for 40 years now doing digital."

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Delivering products on-time
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5/5

2003-07-17

"I purchased the Extend-a-Slide adapter for duplicating 35mm slides with my digital camera. The very well constructed and sturdy all metal unit is very impressive. I have over 3000 slides from the old days, and I've been trying to
archive them by a very tedious scanning process. I'm glad I came across the photosolve web site and purchased this item. I also appreciated frequent email updates on my order status and the personal attention I got with follow-up on my order, which the post office lost for a short time.

I connected the Xtend-a Slide to my Canon G3 (Lensmate adapter) with a +10 diopter macro lens. With all barrels in place, fully collapsed and
camera in macro mode at slightly under 4x optical zoom, I shot one of my better slides. Wow! It came out great. So then I tried one that had a bright background with a subject in the shade. This one looks OK when projected, but I was
never able to get a good scan from my 1800 dpi slide scanner (either sky was blown out or subject was totally lost in the shade). I was able to move the camera into more or less light and I got a good balance between the sky and the subject. This thing is great! Sharpness is superior to my slide scanner, setup and capture time is seconds vs minutes and post processing time is less too.

A+ for product and service!

"

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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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5/5

2003-07-16

"Very satisfied with this seller, very fast shipment, good communication, product as advertised. Recommend it."

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5/5

2003-07-16

"This is the second time I have ordered from Phil. I wish all companies were as helpful. I am always happy with the quality of the products. This is a great company and Phil is a great guy. "

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5/5

2003-07-15

"Ordered by email on Friday. Got a response within minutes, product shipped that day and arrived on Monday. Great work, great product. Thanks Phil."

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rfj
5/5

2003-07-13

"excellent service. received in UK within 5 days plus a personal email from CEO (NOT just an automated response) requesting details of shipping time. and the product does just what it claims - solves the visibility problem of dim LCD camera screens in bright sunlight. very satisfied."

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5/5

2003-07-13

"Ordered Xtend-a-Lens for Minolta s414. airborne ground shipping is slow. Had to search airborne site by address to get tracking info. Product worked ok for mounting auxiliary lenses to camera and, happily, removing the adapter did not pull the trim ring off the camera. Phil Williams provides unique products that fulfill hard to satisfy requirements at reasonable prices."

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N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
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5/5

2003-07-12

"Great product with service to match! Product was shipped in less time than most larger stores achieve."

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5/5

2003-07-12

"Last year I purchased an Xtend-a-Mount & Xtend-a-View Pro for my Olympus C4040Z camera. I recently upgraded to a C5050Z and immediately ordered another set for this camera.I'm used to 35mm SLR cameras with TTL viewing. Since these cameras don't offer that feature this does an excellent job. I do a lot of outdoor photography in the bright sun so this really helps both taking the photos and for viewing them.This is a well designed product. My first one has had a lot of use and held up fine. I like the way the new viewer attaches to the mount. The steel studs and the magnetic plates work better then the screws I received with the first mount for the C4040Z.
I was also very pleased with rapid delivery and the E-Mail confirmations.Keep up the good work. I look forward to doing business with you in the future. I have refered you to several co-workers and hope to send their business your way.
Thanks,
Ken Lauter
"

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
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5/5

2003-07-11

"This was a great online shopping experience...too bad they can't all be this pleasant. The merchandise arrived in record time! "

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Value the company offers
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-07-10

"I was very impressed! They were quick, personal and generous. The response to my order was almost immediate. I had inadvertantly placed the order twice. I was contacted and informed of the fact, then assured that the second order would be removed.
I was unsure about a second accessory for my digital camera. They sent it along for a free 15 day trial.
I wish all companies were like them.
Highly recommended!!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
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mba
5/5

2003-07-09

"High quality merchandise. Excellent pre and post order support with rapid response. Phil Williams (owner)very knowledgeable and helpful. Have purchased on two occasions."

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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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5/5

2003-07-09

"I purchased some slide copying equipment. My questions were answered quickly and my order shipped the next day. Couldn't ask for better service. Thanks. BOB"

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5/5

2003-07-08

"Excellent and prompt service, and even reminded me of a part I'd need but forgot to order."

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use