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5/5

2003-06-13

"The product is excellent! The delivery was way faster than expected. If Nikon were Really smart they would contact with Photosolve and make their digital cameras all that much better than they already are. Many thnaks to Phill and staff!!! It's not often in these days of infomercials, shortcutting and hardsell that you are able to actually get a product that not only does what it says it will do, but even more. Kudos!!!"

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5/5

2003-06-13

"Very good customer care.
Product price a litte bit higher.
The Delivery for international price are very high.
"

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5/5

2003-06-12

"Although I have not jet used the Xtend-a-View Pro, I can say that I have never experienced such outstanding service. I called during the evening and the product way shipped the following day as promised. Excellent follow up via e-mail as the provided the tracking number as well as confirmed that the product was delivered."

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5/5

2003-06-12

"Totally satified. Received my Extend-a-View two days after placing my order. E-mails confirmed the order, advised shipping info and delivery today. Product quality was excellent and price was very reasonable. I would not hesitate to purchase again from this company."

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Is consumer focused
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2003-06-12

"Just excellent service. Immediate shipment. Quick e-mail responses to my queries. Received my order in 2 days."

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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Customer service making decisions on their own
Customer service being knowledgeable
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5/5

2003-06-12

"I ordered a Photosolve Extend-a-lens for my S304 Minolta on 6-9-03. The order was processed immediately and arrived on
6-11-03.

The Minolta S304, S404, S414 share a design fault in that their zoom mechanism isn't strong enough to support telephoto lenses. For only $20 you get a well designed lens extension that handily solves that problem because it fits over the case boss and not the lense itself. This makes for a much more solid mount and, yet, the extension can be easily removed.

This is a great product and quite reasonably priced. Visit photosolve.com, talk to Phil, buy the Extend-a-lens for 20 bucks, and start getting those shots that require a little more "reach" than the S-series 4X zoom.

"

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5/5

2003-06-11

"Extremely good service and followup. Order arrived in good shape with no items missing. Would highly recommend to others. Thanks."

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5/5

2003-06-11

"I found this company very responsive when I found my order had a problem. The problem was corrected immediately. On a week end. I will recommend this company to my friends."

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5/5

2003-06-10

"Excellent Company to do business with. The products are unique, much needed in the industry, well manufactured and reasonably priced. Service is professional, orders filled correctly and shipped faster than expected. You don't find this excellent combination very often these days. This company gets an excellent rating from me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-10

"Very satisfied with the product as ordered. Placed the order on a Thursday afternoon and received it on the following Saturday morning.

Highly recommended as a source for my next purchases.
"

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5/5

2003-06-09

"As a professional photographers, we appreciate fast and efficient transactions and insist on quality products. Photosolve has provided nothing but the very finest in both service and product quality.

We truly appreciate the personalized help and "way beyond call of duty" offered by this company. We have found in every case (we've been dealing with Photosolve since they began operations) that they provide both consultation, products and service which help make our job easier.

It's always been a pleasure doing business with Photosolve and we give them our very highest recommendation!

Lin Evans,
President - Data 2, Inc.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-02

"The product was great just as advisertised. I ordered the product and got it two days later. I give Photosolve an excellent rating"

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5/5

2003-06-02

"Very fast shipment of 1 1/2 days. Excellent Xtend-a-View Pro viewer. Friendly and helpful phone conversation."

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5/5

2003-06-01

"Excellent to work with Phil...fast, professional, and pleasant to boot."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-31

"I've purchased from Photosolve before and have found them to be "superior" in service to company I've purchased from over the internet.

JJ Moore
"

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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
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Overall product shipping and delivery process