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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-03-08

Easy process

"I was able to enter my details online, get an estimate, and SYM sent me a shipping label via email. They notified me when it arrived and when my payment was sent. Extremely easy and stress free process! Thank you!"

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Rep reply posted 2024-03-08
A rep from SellYourMac, OWCAmanda, has responded:

“We are thrilled to hear that you had a great experience working with our partners at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-08

quick turnaround on sale of old mini

"Cleaned up an old 2014 mac mini and sent to sell my mac for the best price and easiest paid shipping. SYM did what they promised. I don't quite understand the paypal credit... I see the credit but waiting for the money to get to my credit card. Not sure I like payments to paypal. But everything else great with this deal."

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Rep reply posted 2024-03-08
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a wonderful experience with our partners over at SYM. We will pass along the feedback for the payment options for this process. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-08

iMac purchased for price quoted

"I sold my iMac for the price I was quoted. The whole process was fast and easy and they communicated with me every step of the way. I appreciated being kept informed. I have previously sold other tech devices with other vendors, but this was by far the best and smoothest transaction I have ever experienced. Highly recommend."

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Rep reply posted 2024-03-08
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are so happy to hear that you had a great experience with out partners at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-07

Overall great experience

" Like the title says, overall it was a very good experience and transaction. SYM was offering more than Apple was for a trade-in, which pleasantly surprised me.
It took a little longer than I might have expected to examine and assess the computer once they had it, and you had to supply your own box unless you requested one. But those things are easily forgiven for the additional compensation!
"

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Rep reply posted 2024-03-07
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had an overall good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-07

A reliable, credible, easy-to-use service.

"I’ve used SellYourMac to give four or more Apple products a new home. The service is easy-to-use, and wait times are short, and I know the products I’ve provided will find a new home with a seller who respect them. Far better than shady marketplace deals or dealing with less than honest individuals. A great business I will keep coming back to."


Rep reply posted 2024-03-07
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your continued support and trust in SellYourMac! We're delighted to hear that you've had positive experiences with our service multiple times. Providing a seamless, efficient, and trustworthy platform for selling your Apple products is our priority. We appreciate your kind words and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-06

Excellent Experience

"From the first contact to the sending of funds it went smooth, no issues, the staff friendly and prompt with answers. I would sell another Apple product to them, with email communication, I knew exactly hat was happening with my MAC."

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Rep reply posted 2024-03-06
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are thrilled to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-03

Trustworthy and the process to sell my old Macbook Pro was easy

"I had recently bought a new Macbook Pro and when I was ready to sell my old Macbook Pro, I checked a bunch of different online companies for quotes and SYM provided me the best offer! Once I accepted the offer SYM provided a shipping label, I packed it up and sent it. I was a little worried about sending my old laptop to a company I had never used before...but SYM kept in contact with me throughout the entire process by providing updates via email. Once SYM received my laptop, they inspected it and sent me the promised offer directly to my PayPal account, the entire process took about a week. "

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Rep reply posted 2024-03-04
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are so happy to hear that you had a fantastic experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-29

smooth transactions

"This was a great experience and I will consider using them to sell my other Apple products. Communication, Shipment and payment. All just went smoothly. "

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Rep reply posted 2024-02-29
A rep from SellYourMac, OWC_Michael , has responded:

“We're delighted to hear that you had a great experience with us! Your satisfaction is our priority, and we're thrilled that everything from communication to shipment and payment went smoothly for you. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-27

Quick service at all points!

"I was leery at first of sending my M2Max to people I don't know. But A cousin assured me you can be trusted. Got a fair estimate (much better than Apple) for my trade-in and then within a few days of shipping, PayPal had my money. So simple and quick! Would gladly work with SYM again!
"

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Rep reply posted 2024-02-27
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for putting your trust in us, despite initial reservations. We're delighted to hear that your experience with our trade-in process was smooth and satisfactory. It's fantastic to know that we exceeded your expectations with a fair estimate and prompt payment via PayPal. We're grateful for the opportunity to work with you and would be more than happy to assist you again in the future. Your cousin's recommendation means a lot to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-26

Easy process

"The process was super easy, they actually paid me what they agreed to which has not been the case with other places I have sold stuff to and the bonus was they offered me more than the other place I checked. Getting the label etc was easy and the process including getting payment was pretty quick. I would use SYM again for sure."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that you found the selling process with SellYourMac easy and hassle-free! Ensuring transparent pricing and a smooth transaction experience is important to us. If you ever have more items to sell or if you have any questions in the future, please don't hesitate to reach out. Thank you for choosing SellYourMac, and we look forward to serving you again in the future!”


Verified
5/5

2024-02-26

Best Price, Fast Service

"SellYourMac offered the best price for my 2018 Mac Mini by over $50. The whole process took took only 5 days from printing the shipping label to receiving my money."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWC-Celeste, has responded:

“We're glad to hear that you had a positive experience with SellYourMac! Providing competitive prices and a smooth selling process is important to us. If you ever have any more devices to sell or if you have any questions in the future, feel free to reach out. Thank you for choosing SellYourMac! ”


Verified
5/5

2024-02-26

Great service

"Great customer service, I was paid the full amount of the original quote. Easy shipping with the pre paid shipping labels. I would do business here again. "

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a wonderful experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-25

Great service and good pay out

"They were professional and very prompt."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your fantastic review! We're delighted to hear that you had a positive experience with our service and found our payout process satisfactory. Providing professional and prompt service is our top priority, and we're thrilled that we met your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-24

A nice place to tell my mid-19 iMac

"Good instructions about selling and a nice place to sell my iMac."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback on our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

3 x Customer

"I am a repeat customer to SYM. I apprecate the ease and upfront pricing. They also make it super convenient to sell my old mac's to them and are very responsive to questions. "

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for being a repeat customer! We're delighted to hear that you appreciate the ease of our service, upfront pricing, and convenience when selling your old Macs to us. Providing a seamless and responsive experience is important to us, and we're glad we could meet your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and value your continued support! https://eshop.macsales.com/Service/”