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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-02-26

Easy process

"The process was super easy, they actually paid me what they agreed to which has not been the case with other places I have sold stuff to and the bonus was they offered me more than the other place I checked. Getting the label etc was easy and the process including getting payment was pretty quick. I would use SYM again for sure."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that you found the selling process with SellYourMac easy and hassle-free! Ensuring transparent pricing and a smooth transaction experience is important to us. If you ever have more items to sell or if you have any questions in the future, please don't hesitate to reach out. Thank you for choosing SellYourMac, and we look forward to serving you again in the future!”


Verified
5/5

2024-02-26

Best Price, Fast Service

"SellYourMac offered the best price for my 2018 Mac Mini by over $50. The whole process took took only 5 days from printing the shipping label to receiving my money."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWC-Celeste, has responded:

“We're glad to hear that you had a positive experience with SellYourMac! Providing competitive prices and a smooth selling process is important to us. If you ever have any more devices to sell or if you have any questions in the future, feel free to reach out. Thank you for choosing SellYourMac! ”


Verified
5/5

2024-02-26

Great service

"Great customer service, I was paid the full amount of the original quote. Easy shipping with the pre paid shipping labels. I would do business here again. "

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a wonderful experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-25

Great service and good pay out

"They were professional and very prompt."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your fantastic review! We're delighted to hear that you had a positive experience with our service and found our payout process satisfactory. Providing professional and prompt service is our top priority, and we're thrilled that we met your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-24

A nice place to tell my mid-19 iMac

"Good instructions about selling and a nice place to sell my iMac."

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Rep reply posted 2024-02-26
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback on our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

3 x Customer

"I am a repeat customer to SYM. I apprecate the ease and upfront pricing. They also make it super convenient to sell my old mac's to them and are very responsive to questions. "

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for being a repeat customer! We're delighted to hear that you appreciate the ease of our service, upfront pricing, and convenience when selling your old Macs to us. Providing a seamless and responsive experience is important to us, and we're glad we could meet your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and value your continued support! https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-19

Quick process

"The offer I got fo my Mac was higher than anywhere else. And I received a payment very fast. I think the hardest part was packing the computer;)"

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received a good offer for your Mac trade-in and that your experience was positive with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

Always speedy

"SYM offers good prices, speedy turnaround, excellent communication. Better than competition."


Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

Great Price & Fast Turn Around

"This is the 3rd or fourth device SellYouMac has bought back from me. Always a fair price & pretty quick turnaround—plus free shipping!

What more could you want? ¯\_(ツ)_/¯
"

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you have had a positive experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

Fast & Easy

"First time selling a computer and I am glad I chose SYM, the process was super easy to follow, I got updates every step of the way, and I got my payment in just a few days! Would use this service again."

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback. We are glad to hear that you had a good first-time experience selling your computer to our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-16

Would always use again for tech sale

"Very easy to use. Frequent updates on status. Fast payers and very fair price."

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Rep reply posted 2024-02-16
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a positive experience with out partners at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-16

Excellent!

"The entire process was streamlined and very efficient for selling my 27" iMac. Very pleased...A+"

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Rep reply posted 2024-02-16
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-16

Excellent !

"Easy to deal with. Kept me informed every step of the way. Paid me exactly what they said they would"

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Rep reply posted 2024-02-16
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your review! We're delighted to hear that you found us easy to deal with and appreciated our communication throughout the process. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Would use their service again

"I sold my Mac Mini to them. It was really easy and everything went as planned. I'd definitely use their services again moving forward. "


Rep reply posted 2024-02-12
A rep from SellYourMac, OWC-Celeste, has responded:

“I'm glad to hear that your experience with their service was positive! If you ever need assistance in the future, don't hesitate to reach out to them again. They'll be happy to help. https://eshop.macsales.com/Service/”


Verified
4/5

2024-02-12

Easy. No drama. Wish they provided boxes

"Easy. No drama. Wish they provided boxes. I had to find a box and packing material to send the mac. UPS wanted $60 to box it up (:-0)."

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Rep reply posted 2024-02-12
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you found our process at SYM to be easy. We apologize that we are not able to supply boxes for the computers. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/