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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-06-10

Flawless and Easy

"Easiest way I have ever sold my old tech. No need dealing with listing it somewhere like eBay.
"

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Rep reply posted 2024-06-10
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate your honest feedback! It is great to hear that our partners at SYM made selling your computer super easy! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-10

I got more than my initial quote!

"I was selling my 2013 cylindrical “trashcan“ Mac Pro. I was happy with my quote and accepted it. After I sent it in, I got an email from SellYourMac saying that my Mac Pro was even better than I had represented, and they proactively raise the amount of money they gave me by about 25%. Nice surprise! And it shows how honest they are"

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Rep reply posted 2024-06-10
A rep from SellYourMac, OWC-Celeste, has responded:

“That's fantastic news! It's always great to hear about positive experiences like this. We're glad to hear that SellYourMac went above and beyond your expectations by proactively raising the amount they offered for your Mac Pro. It's a testament to their honesty and commitment to customer satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for sharing your experience!”


Verified
5/5

2024-06-09

Easy and fair

"I've never sold an old computer so I was a bit worried about the whole process. SellYourMac made it really easy and I received the payment amount that I expected and quite fast. They also gave me double what other companies were willing to pay for my machine! I will definitely use them again in the future."


Rep reply posted 2024-06-10
A rep from SellYourMac, OWC_Michael , has responded:

“We're thrilled to hear that we could make your first experience selling an old computer stress-free and rewarding! Thank you for choosing SellYourMac. We look forward to assisting you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-08

Exactly what I expected!

"From the first internet contact to receiving my check, everything was smooth with no gotchas."


Rep reply posted 2024-06-10
A rep from SellYourMac, OWC_Michael , has responded:

“We're thrilled to hear that your experience from start to finish was smooth and seamless, with no surprises. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-03

Great Prices and Great Service

"This is the 2nd time I have used Sell My Mac. Each time, they did what they said they would do and also, they did it on the time they said it would happen. II am very please with them. I will always compare their prices to Apple and others that are out there. Their prices were much better than Apple trade in prices. I was able to buy my new Mac and take this money and save even more on the overall cost instead of using Apple trade in."


Rep reply posted 2024-06-03
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you have been satisfied with your experience both times with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-02

painless and professional

"done biz with them several times - easy, honest and painless way to make sure your old electronics don't go in a landfill and you get seem coin for them, better than what Apple will give you thumbs up"


Rep reply posted 2024-06-03
A rep from SellYourMac, OWC_Michael , has responded:

“We're delighted to hear that you've had multiple positive experiences with us! It's great to know that our process makes it easy for you to responsibly recycle your old electronics while also earning some cash. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-01

easy

"Service was exactly as described online. It was easy to sell my old Mac. "

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Rep reply posted 2024-06-03
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your feedback! We're glad to hear that our service met your expectations and that you found it easy to sell your old Mac. If you have any other questions or need further assistance, please don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-27

"Easy, straight-forward process with a good offer."

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2017-08-26

Great selling experience

"The transaction was quick, no issues, as issues! I love doing business with SYM! "

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Verified
5/5

2024-05-27

great honest!

"reliable service check came prompt"


Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-27

Quick & Easy

"SellYourMac makes it easy to sell back your older Mac. My 2022 Mac mini was collecting dust, so when I checked the resale value I decided to sell it. The time it took from when I shipped it back to when I received my payment was not too long considering their comprehensive data erasure and inspection. I’d highly recommend the service."

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-26

Fast and easy

"I was very impressed with how easy this process was. Granted, I paid for my own packaging, however, once the item was delivered payment to my PayPal was very fast. No issues at all. "


Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are glad to hear that you were impressed with out partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-25

Great Way to Sell Your Mac

"I have used SellYourMac.com for four computers. Each time, the process was easy, fast, and financially rewarding! SYM is great about quickly responding to your selling inquiry with a fair price, and providing clear instructions on how to prepare your computer, package it, and ship it. They then provide you with a running status of the shipment, checkout when it arrives at SYM, and posting of your payment. There are no worries, and you know you are getting a fair price, without resorting to throwing the computer into a landfill. Highly recommended!"

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-25

Easy, quick, and fair.

"Wasn’t sure about them but they offered nearly $200 more than just trading in to Apple. They sent me a free box to ship back my iMac to and I had my money within 10 days of sending my computer. I would confidently use them again and I happily recommend them."

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-23

Excellent Communication

"From the start this business communicated well with us and their service was exceptional. It was appreciated."


Rep reply posted 2024-05-23
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/