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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-05-27

great honest!

"reliable service check came prompt"


Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-27

Quick & Easy

"SellYourMac makes it easy to sell back your older Mac. My 2022 Mac mini was collecting dust, so when I checked the resale value I decided to sell it. The time it took from when I shipped it back to when I received my payment was not too long considering their comprehensive data erasure and inspection. I’d highly recommend the service."

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-26

Fast and easy

"I was very impressed with how easy this process was. Granted, I paid for my own packaging, however, once the item was delivered payment to my PayPal was very fast. No issues at all. "


Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are glad to hear that you were impressed with out partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-25

Great Way to Sell Your Mac

"I have used SellYourMac.com for four computers. Each time, the process was easy, fast, and financially rewarding! SYM is great about quickly responding to your selling inquiry with a fair price, and providing clear instructions on how to prepare your computer, package it, and ship it. They then provide you with a running status of the shipment, checkout when it arrives at SYM, and posting of your payment. There are no worries, and you know you are getting a fair price, without resorting to throwing the computer into a landfill. Highly recommended!"

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-25

Easy, quick, and fair.

"Wasn’t sure about them but they offered nearly $200 more than just trading in to Apple. They sent me a free box to ship back my iMac to and I had my money within 10 days of sending my computer. I would confidently use them again and I happily recommend them."

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-23

Excellent Communication

"From the start this business communicated well with us and their service was exceptional. It was appreciated."


Rep reply posted 2024-05-23
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-23

Stress-free Great Support

"These folks made it very easy for me to resell my Mac products. I have used them for years now. Their buy back prices are on par with others and the turnaround time is quick."

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Rep reply posted 2024-05-23
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-20

Thank you!

"Fast and efficient! Great, THX!"


Rep reply posted 2024-05-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received fast and efficient service and that you had a positive experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-19

Trustworthy

"100 % trustworthy. Prompt responses and payment. "

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Rep reply posted 2024-05-20
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you found our partners at SYM to be 100% trustworthy. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-18

Great service

"Customer service is excellent. "

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Rep reply posted 2024-05-20
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-18

"Best price, quick turn around and easy. "


Rep reply posted 2024-05-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received the best price while working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-18

sell iMac

"The experience was excellent."


Rep reply posted 2024-05-20
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your review with us. We Are thrilled to hear that you had a great trade-in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-18

Sell with confidence!

"I was preparing to sell my computer on FaceBook Marketplace or eBay when I stumbled on SellYourMac, and boy am I glad I did! The process was easy, smooth and fair, and I will definitely use them again if I have a need. Highly recommended."

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Rep reply posted 2024-05-20
A rep from SellYourMac, OWC_Michael , has responded:

“We're thrilled to have provided you with a seamless experience! It's wonderful to hear that you found the process easy, smooth, and fair. Thank you for choosing SellYourMac, and we're delighted that you would recommend us. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-10

Reliable and honest

"Fair price. Fast turn around. Good communication."

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Rep reply posted 2024-05-10
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that you found our service reliable and honest! Providing fair prices, quick turnaround times, and clear communication is important to us. Thank you for choosing us, and if you need anything else in the future, don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-10

Easy sale

"I upgraded my iMac, and appreciated the ease of selling the old one through Mac Sales. The price was fair, more than I would have gotten in trade with Apple."

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Rep reply posted 2024-05-10
A rep from SellYourMac, OWC-Celeste, has responded:

“It's great to hear that you had a positive experience both upgrading your iMac and selling your old one through Mac Sales! We aim to provide fair prices and convenient services for our customers. If you ever need assistance in the future, feel free to reach out. https://eshop.macsales.com/Service/”