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"Update:
I just got the email from shopRBC that I "should have received my order from" them by now. It was for a Logitech G25. As it stands right now, they are slated for an earliest of November 25th shipment which is constantly pushed back. I instead placed an order with CanadaComputers on a monday and received it by the following Friday in perfect working order on both PC and PS/2.
I did not receive my rbc shipment, yet was instructed to complete the review on resellerratings by RR anyway... so I did ;)
Sure, the G25 is hard to get in. I'm suprised CC had it, and "risked" an order, but it paid off.. so I'm telling everybody I know!"
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"ShopRBC give a great service and if something wrong or missihg they call you and ask what to do. It is a good place to buy from"
"Picked up an Intel E6000, Asus P5W-DH mainboard and some OCZ memory from the guys at RBC. I was so anxious to get it up and running the night I got it home but was sadly dissappointed it didn't post when I turned it on. I called the shop before they closed and they walked me through setting up the memory properly to get the unit running. Top notch service not to mention a pro website. Keep it up guys!"
"I wanted to extend my thanks to RB Computing, as well as Rob Guella for the extra care and attention given to my order. The order was placed at a particularly busy point the the industry - where Core 2 parts were hard to come by and experiencing long delays. Rob was willing to give my order the extra attention it required to push things through faster. Through your excellent service, you've created a loyal customer, and I will order from RBC again.
Thanks very much.
- Jeff"
"Good price and I really liked the pick up in store option, the order was processed fast and the customer service is excellent. Im planning on spending many future paychecks there."
"Great selection, Great competitive prices, and Fantastic service. A real pillar of the IT retailing community and always on the favorites list."
"I've purchase parts to build three computers over the past three years from shoprbc.com and I've never been disappointed. The staff are friendly and helpful, shipping times are lightning quick, and you'd be hard-pressed to find better prices anywhere on the internet! Outstanding!"
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"Superb service. Best prices in town for most items. Every time i find a lower price they matched. If I needed it express they did everything possible to accomodate it. I bought almost everything on my home PC's from them, 2 servers for the lab that I work on. Never had any problem with them. Rob and all the stuff try to help you in any way they can. We placed a special order for Optical cards and they went out their way to get them for us from Taiwan.
The best store to buy from in Ottawa. Keep up the good work guys."
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"Very very good service.
I received the item I ordered very quickly.
Their customer service is really pro.
I'm sure I will order again from them in the next weeks.
I have dealed in the past with multiple store on the web (in canada, us, france, ...), shopRBC is just the best according to me.
"
"RB Computer Inc. is without doubt the most trustworthy and practical computer store in Ottawa and online. It's not even debatable. The staff at RB provides a customer service that other computer companys should take note of and emulate. Friendly, knowledgeable and always ready to provide concert answers, a better store would only be called 'Heaven'. Purchasing a product from RB is never risky nor does it cause unease like it usually does when buying something from a big box store. Any technical questions are answered - uncertainty is met with reliabilty and prices that are fitting for the budget. Office or home, spreadsheet junky or hardcore gamer, RBC has reliable products for every need. "
"I am a computer/network consultant and i deal with many different venders. I found RB to be one of the better companies to deal with. For example i purchase the last of the component to a system i am building for myself. When i had it all together and powered it up there were some hardware issues i was not able to resolve, but after calling RB and speaking with one of their techs for about 20 minutes. I was able to identify the issue, fix it, and was up and running in no time.
I find that if you give them enough and the proper information they can help you sort out any issue you might be having with your new component.
I have tried other venders, to save the odd buck or two but in the end the service i received was not worth the savings(which is usally not much.)
I purchase my first(good)PC from them about 8 years ago and have been using and recommending their store ever since."