"First of all, I have to say the customer service is beyond impeccable. I needed to get a machine for traveling within five days. I decided I did not want to bring my larger machine so found this one online in a Facebook ad so I decided to order it to try it, my customer service with Stacey was incredible. It would’ve never happened unless she was taking care of me. We communicated through email during the day while I was trying to get the necessary paperwork to her 50% of buying a product is that you have somebody that can help you so I first wanted to, mention the wonderful service I had. Now that I received it one day before I leave to leave the country I tried for the first night and I can’t believe how small this devices smaller than it was pictured and the power. This little machine has was surprising . Much better than my larger machine Now I could travel easily by just putting this into a small bag No more sleeping outside in the truck at the hotel while my wife sleeps inside which is a true story by the way. Just so she could sleep without hearing me don’t hesitate with this machine and this company probably one of the best companies I’ve ordered something from or top five"
"Good customer service! Prompt delivery top of the line products and an all around good experience."
“Thank you for the fantastic review! We’re thrilled to hear that you had a great experience with our customer service and prompt delivery. It's wonderful to know you’re happy with our top-of-the-line products. If you need anything else, just reach out. We appreciate your support.
Warm regards,
The Sleeplay Team”
"I was able to order a new CPAP machine and when I had to call customer service, they were amazing. Really helpful, kind, and understanding the importance of getting a CPAP machine as fast as possible. Thank you again. "
“Thank you for the wonderful review! We're so glad to hear that you had a great experience ordering your CPAP machine and that our customer service team was helpful and understanding. We know how important it is to get your CPAP as quickly as possible. If you need anything else, don’t hesitate to reach out.
Warm regards,
The Sleeplay Team”
"I ordered a CSpring for my ResMed AirSense 10. The shipment arrived on time, and was ready to go out of the box. This is the perfect addition to my AirSense 10, as pouring distilled water from gallon jugs into the tiny water chamber was tiring and cumbersome.
It's so much easier now, I'm actually using my machine much more than I did last week, and I no longer have dry nostrils from the water chamber running out in the middle of the night.
Thank you!"
“Thank you for your fantastic review! We're happy to hear about your positive experience with us. It's wonderful to know that you're using your machine more comfortably now. If you have any questions or need further assistance, feel free to reach out. Happy sleeping!
Warm regards,
The Sleeplay Team”
"Great experience between testing, reviews and ordering a new product. "
“Thank you for your wonderful review! We’re so glad to hear you had a great experience with testing, reviews, and ordering your new product. If you need any further assistance or have questions, just let us know. Happy to help!
Warm regards,
The Sleeplay Team”
"I’ve waited a year before purchasing the redmed travel mini cop machine ! It arrived quickly and love how compact it is and can’t
Wait to use it on my travels now. Fits in your hand ! Yay! I’ve tried it out overnight to see how well it worked and it’s great ! The attachment I also ordered to use with my original headgear works well with it also. So I can covert to my own headgear that I’m
Used to ! A real winner ! Thank
You! "
“Thank you for your amazing review! We’re thrilled to hear that you’re loving your new ResMed travel mini CPAP and that it fits perfectly into your travel plans. It’s great to know that the attachment works well with your original headgear too! If you have any questions or need assistance in the future, feel free to reach out. Safe travels and happy sleeping!
Warm regards,
The Sleeplay Team”
"Prompt shipment and delivery of the item that was ordered."
“Thank you for your review! We’re glad to hear that your order was shipped and delivered promptly. If you need anything else or have any questions, just let us know. We appreciate your support.
Warm regards,
The Sleeplay Team”
"attentive, excellent customer service, prompt attention"
“Thank you so much for your kind words! We’re happy to hear that you had an excellent experience with our customer service team. If you need anything else, feel free to reach out anytime. We’re here to help.
Warm regards,
The Sleeplay Team”
"Sleeplay took great care of me, period. They had my CPAPat the best price I could find, programmed it and had it to me in 4 days from the order date. The answered any of my emails immediately and accurately.
I don’t know why anyone would go anywhere else."
“Thank you for your amazing review! We're so glad to hear that you had such a positive experience with us. It’s great to know you found the best price and that our team was able to assist you quickly. We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
The Sleeplay Team”
"Placed an order and it was shipped right away. Great service "
“Thank you for your wonderful review! We're thrilled to hear that your order was shipped promptly. We appreciate your support and look forward to helping you again soon.
Warm regards,
The Sleeplay Team”
"Product said risk free trial when I tried to return was told I couldn’t return the product misleading advertisement "
“Hi,
Thanks for reaching out.
After further looking into this, it was established that Sleeplay does not have a risk free trial on the product in question but the manufacturer does offer it. As stated in the email we sent, if the product does not work out for you after troubleshooting, we can extend the 30 day trial as a one time courtesy.
Regards,
The Sleeplay Team”
"I was pleasantly surprised with the excellent customer service I received on my phone calls. My delivery was prompt. I could not ask for a better experience from Sleeplay. Bravo!"
“Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our customer service and prompt delivery. Your satisfaction means the world to us. If you need anything in the future, don’t hesitate to reach out.
Warm regards,
The Sleeplay Team”
"The products were delivered quickly and were as advertised"
“Thank you for your great review! We're happy to hear that your products arrived quickly and met your expectations. If you need anything else, feel free to reach out. We appreciate your support.
Warm regards,
The Sleeplay Team”
"the item I was looking for was easy to find, shipped fast"
“Thank you for your wonderful review! We're glad to hear you found what you needed at a reasonable price and that it shipped quickly. If you have any other questions or need assistance in the future, just let us know.
Warm regards,
The Sleeplay Team”
"Many thanks to Czarine for guiding me by asking for the necessary information and ensuring that my transaction was done correctly. The company is really high quality and caring. Finally, I will have my new device. My old device was at the end of its life, Resmed S9 :)."
“Thank you so much for your kind words! We’re delighted to hear that Czarina was able to assist you effectively and ensure your transaction went smoothly. We take pride in providing high-quality products and caring service. If you have any questions or need further assistance, feel free to reach out.
Warm regards,
The Sleeplay Team”
A rep from sleeplay, SleeplayTeam, has responded:
“Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with Stacey and our customer service team. It’s great to know that you found the perfect travel machine and that it exceeded your expectations. We’re all about making your experience easier and more enjoyable. If you need anything in the future. We’re here to help!
Warm regards,
The Sleeplay Team”