"It seems that I takes quite a while to fill an order. Shipping is about what I expect, but it seems to take several days to actually ship an order."

"In July I ordered a Snugell connector so I could use my old mask with my new AirMini. To make sure that I received it before I left for Alaska, I paid for 2-day shipping. Almost a week passed without receiving the connector. When I contacted Sleeplay, Tracy overnighted a second connector in time for my trip. Thanks much.

PS: I now have two Snugell connectors. If you send me a pre-paid shipping package, I’ll send one back. Thanks again."

"Great service _ Bryan very professional "

"I ordered a resmed mini and a few minutes later received an email to send in my prescription. I forwarded it to them and they immediately shipped the mini. Hard to beat that kind of service."

"Fantastic prices. Fast shipping. Huge selection. Great communication. Will be a customer for life!"

"I can't say enough about Stacy and her customer service. I was under a panic because my CPAP supply order was going to be delivered after I was leaving town for an extended period and needed to have my order rushed. Stacy followed up with the order and warehouse and managed to get it delivered on time!! I've ordered from Sleeplay several times, that are the best! "

"Karina provided us with excellent service and it was available for same day pick up!!! Loved it will be back soon for our cpap needs"

"Karina was veey helpful! She set up the machine for me and answered all the questions i had."

"Fast reply and super helpful. "

"I lost power at approximately 0300 on 7/8/24. I nearly smothered trying to remove my CPAP. I spent 3 miserable nights trying to sleep without the CPAP until power was restored. When I called the local business where my Medicare Advantage Plan purchased my ResMed AirSense 11, they quoted a price of $395 for a Back-Up Battery, and wanted the full amount up front. I am 84 years old on a very limited income. I did some research and found Sleeplay. Not only was the Battery more affordable, I am able to break it up into monthly payments. I am so happy and relieved that I will not have to suffer through another power outage here in Texas."

"I will recommend this company to whoever has sleep apnea."

"I was unable to locate the strap of the correct size for my headgear. The smallest one I found is still too big, and I am unable to tighten the nasal maSK."

"I appreciated that I was able to speak to a real person without long holds or robotic prompts. She was very helpful and walked me through my issue with a very consumer friendly company policy that solved my problem easily."

"Enjoyed the great customer service. "

"Slow to arrive order. Otherwise, response on questions are quick and straightforward."