"On March 5 I asked to cancel flight insurance purchased a few days before I reilized in reading police it would not help any. Today is March 11. Have never heard from them. I will try to call today again. P"

"I just signed up for the second time. Last fall I insured only because I recently transitioned from an outstanding BC/BS plan to Medicare plus a BC/BS supplement that seems very good but not as good as the outstanding BS/BC plan I had before I was forced to transition to Medicare. I never made a claim on the first trip, despite a short bout with food poisoning. And hope that I never need to make a claim while traveling anywhere. I just want some insurance for assurance that I can use Travel Ex in case I ever need it while outside the USA."

"Wanting to have travel insurance, this company and its ratings were the reasons we choose this provider. Some researching amongst several search engines all pointed to this provider. My trip does not take place, until September 2020."

"I've used Travelex a few times for big trips. It's pretty painless and transparent. All the providers seem to have close to same price; Travelex covers things like adventure sports, mountaineering, at very fair extra cost. I once had to make a claim after getting hurt and that whole process was remarkably calm and straightforward, which i why i continue to use them."

"Buying the product was pretty easy. I guess the important thing is how well it works if I needed to use the insurance ."

"I was recommended to Travelex by an acquaintance a few years back. He husband fell ill on a cruise and was airlifted to safety. She said Travelex reimbursed their expenses and she was very happy.
I started using the for my travels as last time I crushed I developed a dental infection. I was treated by the Medical Center and given antibiotics.I recovered and was able to resume enjoying my cruise.
Travelex reimbursed all my expenses promptly.
They are an honest company I won’t use anyone else."

"Have a Travelex Debit Card in Euro's and wanted to refill it.
The card is convenient in Europe but the hidden fee is in
the rate for euro's to dollars, more than 10-12% higher
than then market rate."

"I’ve sent two emails to inquire about coverage after being unable to contact by phone. Rip off. Accepted my 813 dollars but won’t provide information. "

"Delayed in China because we missed our connecting flight back to San Francisco.
Had to stay overnight in a hotel and eat meals and come back the next day.
The Travelex Insurance would not pay for the meals or the transportation from the Airport.
I can not recommend this Travel Insurance to my customers and I have told all the other
agents in my agency to not use the Travelex Company in the future"

"I sent them tons of materials that they requested for losses over $7,000 but they lost everything including original tickets, etc. So I'm out $7K AND I had to buy their insurance."

"Cancellations for natural disasters, but not coronavirus- Ludicrous"

"The website to get the quote wasn’t intuitive. It was frustrating trying to decipher what was included and what wasn’t. I had to go back and fill out information several times."

"I am 81 and rely on my daughters help when using technology. We found this sysrem very helpful. Now for a great trip. Thanks for helping me relax so I can enjoy my trip."

"I submitted a trip interruption and a medical claim. My medical claim ended up in someone else's file and theirs ended up in mine for some reason. Slow to resolve. I really thought I should talk to someone that was actually looking at my claim. Calling in to get assistance is frustrating. I finally got things done and I will use you again (already have) but it would be great if you could make the system a little more user friendly."

"Very good I recommend it a must"