"It was very easy to buy like any other insurance one buys online. What makes the difference is the claim processing and the support system in case there is a problem. We did not have any issues which required the insurance company help and this explains our rating. I definitely will use the company again ."
"I have used Travelex in the past with excellent results. I bought a policy 1/20/17 for a trip later this year. My credit card has been charged but I have received no information about my policy by email. I will have to call Travelex to find out what happened to my email confirmation and copy of my policy."
"I am pleased that I bought Travelex Insurance for my peace of mind.
I can enjoy my vacation with no worries."
"I am very pleased with your services. The persons who are helping me are very courteous and helpful. Thanks"
"Although we have not had to use, Travelex insurance is easy to access and appears to be adequate for our needs."
"Thank you for the service you provide."
"When my great-grandmother passed away at 7am and my family needed to travel out of the country to the funeral that same day i knew that all it all it takes is to call Travelex and in a few short minutes i had travelers insurance taken care of for the whole family hassle free.
Thanx for the great service"
"The agent was courteous and kind. She provided me with the information I needed. "
"Customer service on phone should be more polite."
"I've used Travelex for years and have been very satisfied. I've had to file one claim and it was quick and effective."
"Highly recommend. I lost an iPad on a trip and was reimbursed immediately for a new one.
Took a trip to Japan and South Korea - places where booking certain restaurant and tour reservations were best done in the native language. Travelex works with a concierge service that will make these bookings on your behalf and the service is very responsive. "
"We didn't end up needing it for anything, so I can't really say if it's any good or not. "
"I've used Travelex for most of my overseas/out of USA trips. I've never had to use the insurance, so cannot vouch for that part of their service, thankfully. But the Peace of Mind that having the insurance gives me just boosts the trip experience. "
"I have used Travelex for my travel insurance for the past number of years.
I find your staff efficient, knowledgeable and verty pleasant to deal with.
Thank you for the experience!!!! "
"Thank you for making this process so easy for me to sign up and understand! "