"I purchase approximately 10 policies a year and have had very good experience with the company. I would recommend this for all travelers. "

"My travel agent was not helpful about insurance. I've used Travelex before and things have gone smoothly. Hope I never have a claim, but if I do, I hope it goes as well."

"Had to place one call before purchasing on the website. Representative was very helpful and website ws easy to navigate."

"Purchasing insurance on line was a little confusing - probably because I was not reading everything completely. But I got it done."

"I am continuously satisfied with my experience(s) with Travelex Insurance Services. Please keep up the good work. Thank you!"

"Went on vacation to the Philippines and my son got sick and needed some labs drawn and antibiotics to take. I used their app to file for reimbursement and when we came back to the US the check was in the mailbox. I been telling all my friends and co-workers to use Travelex everytime they go on vacation or cruise to protect their trip."

"The web site is easy to understand and all the information, brochure and policy, was available for review. "

"Don't expect any assistance for getting medical care when traveling. We were traveling in Croatia and I was considering medical treatment for my husband. I wasn't having much luck looking up MD's or clinics in the area, only pharmacies. I called Travelex to see if they could come up with any places in our area. They said that they couldn't, however, they would start a claim and started asking for pertinent information. Not a help!"

"Travelex provided my husband and I with the peace of mind that if a medical uncertainty arose we would be covered. Although we did not need to use it, the peace of mind made our vacation so stress free and very enjoyable. I will use you in the future. The customer service representative was very knowledgeable on how to best purchase the product for our needs. Thank you. "

"Do not use Travelex to purchase travel insurance. If you need to change your plans and/or cancel your trip you will need to provide an extensive amount of information and include a statement from a doctor to receive reimbursement. I planned to take a rafting trip. Later, because of a previous medical condition, I decided to cancel the trip. I made this decision without consulting a doctor. The rafting company refunded all but $400 of my down payment. I contacted Travelex (actually Berkshire Hathaway Specialty Insurance) on several occasions. When they did respond, I received the same run around about needing a signed statement from a physician regarding diagnosis, treatment, and whether I was able to travel. I’ve sent numerous emails that were never answered. Long story short, I would rate this company at zero stars and would not use them to purchase travel insurance."

""My question about coverage on a 4 country European tour was immediately answered in a chat window. I received a fast, clear and understandable answer. ""

"Purchasing was was easy to do and understand, Cost was affordable. Since I didn't have to use it, I can't comment on how well it would be if had to make a claim. Probably, will purchase, again, for International travel. "

"I didn't go for the top of the line coverage, but I was very comfortable with the coverage I had. I didn't need to use the insurance - but that's good! I don't feel like I wasted the money, because with international travel in the middle of the winter, who knows what could have happened!"

"Travelex gave us a very reasonable rate for our travel insurance. The rep on the phone was friendly and knowledgable. It is about the third or fourth time I have used Travelex. I have thankfully never needed to file a claim, so I can't really say how good they are when issues arise, but their reputation is pretty good."

"I lost my purse in Paris one evening, returning from the Moulin Rouge Cabaret in the underground Metro system.

After filing a claim, Travelex reimbursed me for the replacement. I highly recommend purchasing Travelex travel services.
"