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Verified
5/5

2021-06-16

Great customer service

"Travelex agents are always available when you called and needed them. They are courteous and professional. I feel that Travelex will be there when I need them in time of needs based on my previous interactions with them."

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Verified
5/5

2021-06-09

good deal

"the repersentive was most helpfull."


Verified
5/5

2021-06-08

Thanks, no complaint about .

"Thanks, no complaint about. "

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Verified
3/5

2021-06-08

Easy to buy but you do not know what to expect until you file

"I can not judge because I did not file anything. Trip went smoothly. "

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Verified
5/5

2016-11-16

Smooth Transaction

"I am so glad to see that you are back in business insuring our travels! I am looking forward to my upcoming trip and hope not to need your services. The prices makes sense, the information is clear and the coverage phenomenal."

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Verified
5/5

2021-06-08

Easy

"Purchasing the insurance was quick easy and efficient"

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Verified
5/5

2021-06-08

Kept their word

"I have never purchased travel insurance before. I always assumed if I needed it, the insurance company would find a way to deny my claim. However, this trip was expensive and booked months in advance, so I purchased the insurance recommended by the tour company. As it turned out, I had to cancel my trip. I was very disappointed. But Travelex did as they promised. The application for reimbursement was easy to follow, and as soon as I provided all of the documentation, they paid my claim in full. What a pleasant surprise!"

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Verified
5/5

2021-06-08

Wonderful Experience

"I purchased Travelex Insurance for a trip I’m going on in the near future. Now that I have their service in place, I feel extremely comfortable going on my trip. The staff was friendly and easy to understand my needs. "

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Verified
3/5

2021-06-08

didn’t really understand kegels

"One page, the less expensive is first; another page order is reversed"

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Verified
5/5

2021-06-08

Excellent customer service

"The agent was courteous and knowledgeable. "


Verified
5/5

2021-05-04

very helpful!

"Great assistance, very professional. Found the best policy that met our requirements and matched our budget."


Verified
1/5

2021-05-04

Refund Red Tape

"Almost impossible to get my refund in any kind of prompt manner. Unbelievable duplication of requirements and confusing multiple requests. After months and months of both my travel agent and me sending batches of travel info (that trip, by the way was cancelled by the tour company due to Covid) and letters from my husband’s and my doctor showing we both had Covid, we finally did get a refund. Would not use again. "

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Verified
5/5

2021-05-04

Turks & Caicos Trip

"insurance required for travel to Turks & Caicos. Travelex was very easy to purchase and the app was informative."


Verified
5/5

2021-05-04

Travelex

"Travelex Insurance was easy to purchase on line. Hopefully we will not need to use it and we will be successful with our Cruise in Jan 2022."

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Verified
5/5

2021-05-04

It was great!!

"They took care of everything!"

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