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5/5
2006-07-31
"I truely feel that this is a wonderful company. Products with the quality of Alienware of WidowPC at much less expense. The customer service is great. They seem to have made a small error (my extra battery was not included in my order) but it seems to be quickly fixing itself. An email and a phone call latter and it seems everything is going to work out well."
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5/5
2006-07-19
"I am very happy with the computer I purchased from Xtreme Notebooks. I received very fast and friendly service. I would definately purchase from them again."
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5/5
2006-07-12
"I today purchased my 2nd Nova 906v max-ed out laptop. I purchased another one 2-months ago from Xtreme. I also purchased two high performance laptops two years ago from Xtreme which I am now replacing. I have been very satisfied with the sales process, pricing, and support from Xtreme."
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5/5
2006-07-01
"A am very satisfied with the purchase of my laptop. Its great for gaming, which I'm playing Tomb Raider Legend and FFXI right now. The graphics surpassed my expectations. I have recommended it to my friends, family and aquaintences. The customer service is very friendly, responsive and knowledgable."
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5/5
2006-06-26
"I had been visiting several sites for sometime thinking about ordering a custom built laptop, that would be the equivalent of a Farrari or Lamborghini automobile, and finally on May 27th placed my order for a laptop from Xtreme Notebooks. At first I was undecided as to which processor I wanted, but settled on the Nova 906V with the AMD 64 FX60 with HyperTransport...dual 100 gig drives in RAID 0 configuration and 2 gigs of RAM...with the WUXGA 1920 X 1200 LCD display. Take my advice and get the BlueTooth option. I checked this processor out thoroughly first. I carefully picked the options I knew would make my computing a great experience. This sure beats buying off the shelf at any PC outlet, online store, or office supply. My new laptop absolutely blows my state-of-the-art HP desktop away for speed and quality. AMD is the chip of the future....much superior to Intel. My order was shipped on June 14th, and I received it on the 19th. I am more than satisfied with the quality of both the product and the service at Xtreme. Thank you, Greg, for doing a great job of looking after my order.
I have had some problems, but they were more Windows related than Xtreme's. I have probably pitched the guys, Glenn etc, at Xtreme a fit with my calls, but they have always been very understanding. I am going to be switching to a Mac soon because of the inherent problems in Windows which because of constantly having to repair problems, is a terrible distraction form my projects.
It would be nice if Xtreme could develop a Mac OS X Tiger/Leopard Core 2 Duo based super laptop.
I would definitely do business with them again."
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5/5
2006-06-26
"With the help of Xtremenotebooks.com, I'm officially an early adopter. I purchased a Tabletkiosk eo from Xtremenotebooks.com rather than directly from Tabletkiosk because their price was a bit lower. Xtremenotebooks.com provided excellent communication and assisted in the getting me a quick turnaround on the manufacture of my customized unit. I don't usually like purchasing from resellers, but I'll definitely recommend Xtremenotebooks.com."
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5/5
2006-06-22
"When this reseller was recommended by the manufacturer I brought the computer and the accessories. Unfortunately I had an accident where the computer was badly damaged at an airport in NY. The representatives from extreme notebooks did everything they could to fix the problem immediately, and work around my schedule. I have not had such help from any major chain before. I would recommend them to my colleagues, and buy from them again."
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5/5
2006-05-17
"I am delighted with my Xtreme notebook, in all ways. It was custom-made to my needs, delivered quickly, and with great customer service. I highly recommend (and have) to anyone needing a state-of-the-art notebook."
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Variety of brands and products offered
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Delivering products damage free
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5/5
2006-05-09
"We appreciated very much the good service that we encountered with XtremeNotebooks! We look forward to dealing with them in the futute."
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5/5
2006-04-20
"Great experience with this order. My laptop was delivered when they said it would be and everything was included. The price was the best I could find on the web at the time."
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5/5
2006-04-11
"Wonderful laptop system, wonderful service! The order fulfillment was a little slow compared to an "off-the-shelf" laptop (took me about 2 weeks total to receive my system after ordering it), but when you keep in mind that these laptops are custom built as per your specs, there was nothing slow about it at all. And speaking of nothing slow - this laptop beats anything and everything - and I didn't even max out the performance options - I literally don't personally know anyone with a faster system - including desktops and servers! The Nova 906V laptop just can't be beat - Athlon64 x2, up to a GeForce 7800 Go GTX - 1920x1200 17" widescreen, spectacular! I don't foresee ever buying a mobile computing product from any other vendor - XtremeNotebooks.com is fast, professional, and very friendly, helpful, and personable.
Great job guys, keep it going!"
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Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
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5/5
2006-04-06
"When we were searching for a tablet PC, Xtreme Notebooks came highly rated. I understood why after we contacted them. The rep came to our office for a demo, our product was delivered promptly, and he even came back to assist us with a problem on his day off. We've ordered a few more items from them, and their customer service is fantastic."
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Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
5/5
2006-04-06
"I purchased a custon gaming laptop from Xtremenotebooks last month and I am very pleased with my purchase. The laptop is a dream. Although it was very expensive I feel that it is 100% worth the money. The tech support was outstanding when I called about a small problem with drivers and a keyboard problem. They talked me through all of my problems and e-mailed me my drivers instanly. I would recomend Xtremenotebooks.com to any hardcore gamer that is looking for portable gaming. Kudos xnbs!"
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5/5
2006-03-31
"A great ordering experience! Very knowledgable, good prices and service."
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5/5
2006-03-24
"I was drawn to this compay because of their Mission Statement on their web site. I found them to be personable, professional and responsive to my needs. I better understood my computer needs after my phone conversation with them. I love my Xtreme notebook. My trust in this company and it's computer products has been well supported. The 24/7 tech support has come to my rescue on a few occasions. I found that they are willing to go the extra mile to take care of me, and for that, I am grateful. I recommend Xtreme Notebooks because they have provided excellent customer service and a superior computer to me."
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Retailer Information
Contact:
7:00am - 5:00pm PST M-F
1-800-396-4039
support@xnbs.com
Xtremenotebooks.com
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Xtremenotebooks.com is ranked #368 in computers & electronics
Xtremenotebooks.com is ranked #68 in computer hardware
