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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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Customer Reviews | Filter Reviews
5/5
2005-08-09
"I bought a new LC17 case from them just as it was released. They kept me to do date on status, and even had the supplier drop ship the newly arrived case to me so I could get it before the weekend. Very capable folks, and a real pleasure to deal with too. Great prices also."
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Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
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5/5
2005-08-09
"Top notch online service. I ordered an Ahanix D-Vine 4 case from them on Aug 2. They had it shipped out the same day and UPS had it delivered today (the 8th). They provide quick automated emails with tracking. I will definately come back here for other high quality HTPC items."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2005-07-20
"Excellent pricing... PC Alchemy is a specialty store, catering to the Home Theater PC buyer, and you might have expected higher prices for such a store. However, their component prices are among the best to be found. I also know they work late into the evening, as my order was entered in the late afternoon, and the order tracking number entered UPS' tracking system at 9pm that same evening. Such dedication is a very promising sign."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2005-07-11
"I used Shopzilla to find PCAlchemy. They had the best combination of good rating and low price for the power supply I wanted. I ordered online and paid using my first choice of payment method. I got a tracking number quickly and the correct power supply arrived soon enough thereafter. I tested it and it works. The only thing I can think of that they could do to improve my next experience is to add pricing information to the shipping ticket they send with the product."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
5/5
2005-06-27
"Excellent store, very fast shipping. The prices are very reasonable. I ordered a WinPVR-500 and got it in 2 days. I recommend this store!"
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Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
5/5
2005-06-20
"Information on the site was helpful in making my selection. Customer service answered all my questions in a timely manner. I'd like to see more choices for mainboards, CPU cooling, sound cards and hard drives, but I was very pleased with the experience."
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Variety of brands and products offered
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Ease of ordering online
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Web site being easy to use
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Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
5/5
2005-06-17
"Probably the second best online store when it comes to service just behind Newegg. These guys went above and beyond their duty to help me get a new MCE remote and I really appreciated. Had a cheaper price than Newegg on my HTPC case as well! Buy from these guys you will like it I promise!"
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Is consumer focused
5/5
2005-06-15
"Ordered a Seasonic S12-380 computer power supply before 2pm on Monday and had it delivered to my door the next day using basic shipping. Granted I live within 100 miles, but service was great. Email confirmations received for every step of the ordering and shipping process including tracking number.
And even though I wasn't able to get them to throw in a couple of molex power connector splitters that I needed, I did received a nice email from their sales department explaining that they did not stock them along with a suggestion on where to find them.
All in all, a first rate experience with good prices and great service."
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Is committed to quality products and services
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5/5
2005-06-02
"I purchased a wireless "HTPC" airboard type keyboard from these folks. The cost was a little over $50.00. These guys sent me no less then 4 emails detailing the transaction and what was going on. Their communication was quite impressive. I ordered on Monday night and received the keyboard on Wednesday afternoon. Shipping was reasonable, and all in all I had a pleasant experience dealing with this company. I will CERTAINLY do business again with these guys, especially for HTPC stuff. I discovered, after ordering, that they are about 30 minutes away from me so next time I may just go pick up the items (if allowed)."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2005-05-20
"Fast, courteous, and outstanding customer service."
Detailed Ratings
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
5/5
2005-05-19
"PCALCHEMY has is all! This is the place to go if you are building cutting edge new media technology!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2005-05-17
"Very fast service, great prices, super customer service...highly recommended!"
Detailed Ratings
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Variety of brands and products offered
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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
5/5
2005-05-14
"Bought the Seasonic S12-430 430W, Silent Power Supply from them. They had the lowest price shipped to my location in California. Delivery was quick. Would definitely shop with them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
5/5
2005-05-13
"This was my first time ordering from Pc Alchemy an dI purchased the HDA Digital X Mystique 5.1 sound card. The website is well put together, ordering was fast and efficient, and invoice/shipping notification was quick. I did not register and used their quick checkout process instead. Later I decided to register as there were other HTPC products I was considering and the sales team quickly linked my order to the new account.
Awesome job."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-04-28
"PC Alchemy is great. I had to return the item (wife wanted a different color) and they were very very responsive and helpful. Definitely one of the better online retailers around."
Detailed Ratings
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
61 - 75 of 122 reviews
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Retailer Information
Contact:
10:00am - 6:00pm Mon-Fri
800.686.1393
support@pcalchemy.com
