- STORE REVIEWS
- PRODUCT REVIEWS
2008-07-31
5/5
"Parts express has a great selection of products for specific needs. If you are doing audio or video setups this is the place to shop.
I found this store while doing an audio upgrade in my personal vehicle. They had everything I needed to get it done.
Although their selection is great, their support is great, and their shipping is fast...their shipping is more expensive than most places. But I don't mind paying a bit more for good service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-07-31
5/5
"This is another great company with a great selection of products.
Their catalog is one I look forward to getting.
Fast shipping with good prices. Great support. Great selection."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-07-31
5/5
"I order from this place all the time both for personal stuff and for work.
They have a great selection of hard(er) to find parts and their prices are reasonable.
They have good service and respectable shipping prices."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Merchant Member
2008-07-31
5/5
"This place has a good selection and good prices.
Their shipping was fast and free! Even for the heavy brake discs I ordered.
They gave me a refund for a part that was back ordered. Some places won't even tell you, they just hold your order until it's available. These guys gave me my money before they alerted me it was out of stock. I liked that. It showed me that they were concerned with how I would feel rather than making money."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2008-07-31
2/5
"I've placed two orders with this company and both have been unsatisfactory.
Although the prices they offered were lower than other places their customer service was lacking.
About half the items on their site were marked as "Out of stock". The items I ordered were NOT marked this way, but the shipping was delayed because they were indeed out of stock.
Attempts to get support after a purchase were futile. I never received a response unless I threatened to cancel my order. Even then it was very short and didn't answer my questions.
If I had known their service was so poor, I would have gladly paid a few dollars more for the same items somewhere else.
I do not recommend this store."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2008-07-31
5/5
"I had a good experience with this company. This was my second purchase from them. They were quick to answer questions I had before and after my purchase. I will shop there again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Favorite Stores
100 reviews
17 reviews
2905 reviews
168425 reviews
1736 reviews
