- STORE REVIEWS
- PRODUCT REVIEWS
2003-06-26
5/5
"This is the second notebook I have purchased from PowerNoteboks.com. The first was a Sager 5670. This one is their PowerPro M 5:6.
They continue to serve their customers well. The quality of their in house notebooks is superb as is their warranty service on the items they sell should something go wrong.
I have referred other friends to them as well and they as well have been very pleased with the service they received.
-Austin Heilman"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
2002-12-22
5/5
"Great business. Good price. The delivery was quick, and very cheap. $3.95 for 3 day delivery by FedEx. My Athlon 1600+ cpu arrived safely and they included a little thing of life-savers!! ;-)"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2002-12-22
1/5
"Thought the ChainTech GeForce 4 TI 4200 I was getting was a good deal. Boy was I wrong. The card came dead on arrival. I had to pay an additional $10.00 to send it back. During the time it took them to get things sorted the price of the card dropped an additional $2.00 so that was ultimately $12.00 lost. The cost of which I could have originally just gone to a local store and gotten the next card up and saved about a months time."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
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