- STORE REVIEWS
- PRODUCT REVIEWS
2005-04-09
5/5
"I had ordered from them several times with no problems at all. Low to moderate prices and relatively fast shipping. Will buy from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
2005-04-08
5/5
"I had purchased from them several times and their only problem so far is their slow shipping. Their products are good and their prices very low as compared to others. I will update this rating as I continue to purchase from them.
Update: My last order arrived in ten days. They are doing better in their shipping speed."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
2005-04-08
5/5
"Low to moderate prices, quality products, fast shipment. Had an excellent experience with them."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
2005-04-08
4/5
"A little slow on shipping but a good overall experience with them. Low to moderate prices. No problems at all."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
2005-04-08
5/5
"Great place to buy bargain books. Large selection of books at hard to beat prices. Very low prices, great books, but a little slow in shipping them. Haven't experienced any problems with them. Thumbs up for BookCloseouts.com !"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2005-04-08
4/5
"Good place for bargains. I'd purchased from them several times and no problem at all. Low prices, good products, fast service. I'll update as I continue to use their services."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
2005-04-08
5/5
"I purchase at Buy.com very often and so far I have'nt had any problems with them. I've been satisfied with all of my purchases and appreciate the Free shipping in some products. So far very good but I will update as I continue to use their services."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
2005-04-08
5/5
"Great place to find computer and mod supplies. I'm very satisfied with their services and will continue to buy from them and update my reviews. Fast service, quality products,low to moderate prices and fast shipping. Thumbs up to Performance PCs!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2005-04-08
5/5
"I had purchased from them several times with satisfactory results. I had a problem with one order not being delivered but it was FedEx fault and I had to file a complaint against FedEx in order to receive my purchase. Geeks.com was very supportive. Very low prices, good products and fast shipping. I'll keep updating as I continue to buy from them."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
2005-04-08
5/5
"I rdered from them several times and no problems at all. Excellent quality, reasonable to moderate prices and fast shipping. I'll buy from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
2005-04-08
5/5
"Small website but with a lot of good modding supplies at low or reasonable prices. I'm very satisfied with my purchases and will continue buying from them. Fast shipping and a variety of shipping options available to the customer."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2005-04-08
5/5
"I had purchased from them several times and I'm satisfied with their services. Moderate prices, good selection of products, relatively fast shipping. I'll keep updating as I experience them more."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Merchant Member
2005-04-08
5/5
"Most of my experiences with them had been very good. Quality merchandise, low prices and fast shipping are the main reason.
The things that I don't like about them are: They only have "1" carrier (FedEx)as a shipping option, I had terrible experiences with FedEx as another reviewer mentioned in here and I avoid using this carrier's services. Another thing is a problem that I had with a newegg representative. It was a serious problem regarding to the misrepresentation of an item I'd ordered. It was an expensive order and I had to communicate with their custumer services. A woman from their customer services was extremely rude and I had to make a formal complaint about her. Finally they were able to solve the problem fairly and to my satisfaction. I could not give them extremely satisfied because of these reasons at this time, but I will update this review the next time that I purchase something from them or have to contact their customer services. Overall, it is a good place to buy.
Update: 6-16-05
I received some free incentives to try their services again and I can really say that they are really concerned about the customer services satisfaction.
I placed a new order from them and I'm very happy with the order and their current services. I still will like to see more shipping carriers options in the future but I will certainly buy from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
2005-04-08
5/5
"I order aquarium related supplies very often from them. One of the places with the lowest prices around. Never had a problem with them. Excellent place to buy!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
2005-04-08
5/5
"I've been buying from them since they opened their online business. Never had a problem with them. Excellent services, low to moderate prices, different shipping options, huge variety of quality products, very fast shipping. Thumbs up for Amazon.com!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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from Newegg.com (USA) has responded
Posted Apr-08-2005We greatly appreciate you taking the time to post your informative review. We understand, that by only using FedEx as our shipper, can cause some frustration to our beloved customers. Many people have their opinions about the services that they provide. Nevertheless, Newegg has no intention on causing any distress to our beloved customer, so we are striving to provide more options when shipping out products in the future.
We have attempted to contact you, but have not been able to do so. Please contact Jason at 800-390-1119 ext 2050, to speak about the mentioned issues.
Thank You!
Best Regards,
Newegg Customer Support