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2020-04-28
1/5
Highway Robbery
"I ordered a set of chairs for $99 on sale for $59. The day I got them I decided I wanted to get a couple more sets. When I clicked on the Buy Again button, the price had jumped up to $299 on sale for $167. Over the course of several emails and calls, the price jumped yet again to $499 on sale for $165. There is no excuse for this and they refuse to honor the original price even though I found their chairs on a different site for $119. They could have easily taken care of this and saved far more than they are fixin to lose, as I have shopped all of their sites at one time or another. No more, not now, not ever."

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Merchant Member

2013-03-30
5/5
"The items arrived in excellent condition and well wrapped and packed. I am very satisfied overall; this was not my first nor will it be my last purchase with Vitacost. Thank you very much!!"
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Merchant Member

2012-05-24
1/5
"I did make a recent purchase from JC Whitney and I waited patiently for the item to arrive. Instead of getting the item I purchased I got a notice from PayPal that my purchase amount was being returned. No explanation, nothing from JC Whitney. Very poor customer service in my book."
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