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2024-02-24
1/5
Wayfair is Master of Poor Quality Furniture and incessant Advertising Through Text and Emails
"I purchased a pair of Asul Armchairs with Nailhead Trim at $213/chair this month. I needed a couple of chairs with some colors for the living room. This price is supposedly a highly discounted price from their retail price ($599/chair) as Wayfair claims. There price varies between $200 to $250/chair on different day.
My Experience: I opened one box and repacked back. Did not open the second box.
1. Product has no workman ship, has extremely poor quality and is an ugly piece of furniture not worth to buy even at a fraction of the price I paid. It is made in China.
2. Once you look on their site and give your phone number and email, they will send you messages and emails incessantly day and night.
3. The site does not mention that they will charge a hefty fee for returning. I paid ~$79 for returning. I had to take it back to FedEx facility
4. When I took the two chairs to FedEx, first thing the person at the counter said, are you Wayfair furniture?
In nut shell this company sells very poor-quality stuff, and does not disclose return policy properly. One should not fall for their incessant bombarding of advertisement and take over your phone and PC."
Detailed Ratings
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2014-11-12
5/5
"I was pleasantly surprised with the service. I talked to the customer service, who helped me choose the seats and the meal. The service was prompt and great. Will not hesitate to recommend to others.
Sushil"
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