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Updated on: 2021-11-26
1/5
Turkey For Thanksgiving? HA! No turkey for you!
"Ordered a turkey roulades from them on the 17th for Thanksgiving dinner, scheduled to be delivered on Friday. Paid $25 for 2nd Day Air delivery from UPS. I've emailed and left voice messages for their customer service with no reply.
UPDATE: (Fri 26 Nov) Jeannine, their customer service rep, emailed me and refunded my full purchase. Think I'm going to try a different source for my Thanksgiving turkey next year. This experience wasn't the best."
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Updated on: 2021-11-21
1/5
Quality? Where's Mother Boyle?
"Bought a pair of Columbia Sportswear Newton Ridge Plus II Waterproof boots from their online store, and first time trying them on a lacing hook on the right boot fell out. Mother Boyle should be ashamed! And they're charging me $6 to return the boots back to them. Wonder why they don't give you an option to request a replacement, rather than defaulting to only a refund? The left boot was comfortable and fit fine. If I could get 2 boots that stayed together fine I think they'd be good winter boots. I'm not going to go and order another pair if they won't just replace these. Think I'll go and get myself a pair of Wolverines instead. At least I know they have quality."
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2021-10-29
1/5
No Coupon Codes Accepted
"I went to shoes.com to buy a pair of $140 Wolverine boots I saw on there in my size. On checking out I saw they had a 35% off for military and public servants through id.me. I verified my military service, but they refused to accept the code. The only coupon they accept was a $5 one they gave me on login."
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2020-04-13
1/5
Fast To Charge But Will Not Ship In-Stock Item
"Ordered and in-stock item on March 26th, and they charged my card the same day. It is now April 12th with no sign they're going to ship the item any time soon. Requested an order cancellation and refund to my card."
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2019-10-23
1/5
Ripoff!
"Have one order waiting to be processed for a month, contacted customer service, she put a 'rush' on it, and it is still waiting to be shipped. They are very good at taking your money, but not so good at delivering."
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2018-11-06
5/5
Easy navigation and great prices
"Better prices than Amazon on a lot of products. I'll definitely be back!"
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2018-01-17
1/5
Out Return Postage With Nothing To Show For It
"Do not buy from this company! Ordered an mSATA SSD drive from them, they ship me a 2.5" SSD drive, I return it at my own expense requesting once they receive it to ship me the correct drive, but they just refund the original cost. So, I lost 2.5 weeks and $6+ return postage. Horrible company. Never again!"
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Updated on: 2017-07-31
1/5
Online Delivery To Store Horrible!
"Ordered a CB radio antenna online for pickup at my local store. The tracking says it is due for pickup tomorrow, but the UPS tracking number supplied by Home Depot says the antenna hasn't even been given to them yet after 5 days. I'll update this if they ever do decide to deliver the antenna I bought from them."
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Merchant Member
2016-07-03
1/5
Received Dead Laptop & Told To Contact Manufacturer
"I ordered an Asus laptop from them, and received a dead laptop that wouldn't power on. Was told by their customer support to contact the manufacturer, and provided no further assistance."
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2014-11-22
5/5
"First Azpen 7" tablet was bad. Exchanged it with no problem at the store, and this one is working good, so far."
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