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Merchant Member

1/5
Worst instrument vendor
"Worst instrument vendor I've ever dealt with. They refused to issue full refund for a defective guitar, charging restocking fee and return shipping cost even for an exchange order. Customer service is rude. I'd never buy from them again. Stay away from this store."

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2011-08-25
1/5
"Ordered HP TouchPad from OnSale through Amazon. After long time waiting (from Aug 21st to Aug 24th), they suddenly canceled my order. Reason was out of stock. Anyone who is selling on Amazon should know their inventory system. Seller will have to put available quantity, so it's impossible to oversell. OnSale just wanted to use TouchPad as free advertisement. Also they kept my order for three days, rather than canceling it right after they found they cannot fulfill it. This is totally unacceptable. What OnSale did was FRAUD."

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Merchant Member

5/5
"NewEgg's service is great, and their CSRs are so nice. I love NewEgg! And the quality of the CPU and memory is excellent!"

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2007-09-26
1/5
"Bad service. Canceled my order without any notice."

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