- STORE REVIEWS
- PRODUCT REVIEWS
2017-01-08
4/5
search function needs a lot of work
"Prices are very good but the site is really cumbersome and needs a lot of work."
Detailed Ratings
Likelihood of customers making future purchases
Pricing of products and services
Merchant Member
2013-09-13
5/5
"I ordered two trailer wheel and tire assemblies and a bracket to haul a motorcycle on a trailer.The order was placed on a Sunday and received on Wednesday. fast shipping ,order tracking and parts were as discribed."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2008-10-12
4/5
"I bought a Foxconn cpu heat sink and fan.The order processing was quick.The price was one of the cheapest with free shipping. Overall it was a good experience,as have my previous orders, and I will order from them again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2006-01-22
5/5
"I have made several purchases recently from Amazon and all were filled and shipped quickly."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
2/5
"orderer on 8-27 and received a order confirmation almost imeadiatly.e-mailed them on 8-30 when I didn't get a shipping confirmation and again on 9-1, neither e-mail was aknowledged. product was recieved on 9-2.tracking system never worked"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Merchant Member
2005-09-05
2/5
"I ordered a stick of kingston memory with free shipping It was sent in a mailing envelope and took eight days for it to arrive. It was sent through some convoluted process involving both ups and USPS that more than doubled any reasonable shipping time from Memphis,TN to Ohio."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall customer service
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2004-04-22
2/5
"ordered with a 20$ rebate it is now april 22 and still no rebate. my three e-mails are unanswered along with a message left on phone service,the second attempt at phone service was no one available and message box full,disconnect. lousy way to treat customers. 5-30-2004 after almost 4 months of calls i finally got the rebate by calling om and not allowing them to transfer me to rebate handler telling them of my previous results,they put me on hold and came back moments later saying the check would be reissued and the other one that never arrived cancelled. the check arrived a few days later."
Detailed Ratings
Overall quality of the company
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
2004-03-27
2/5
"I ordered a harddrive and had the same experience as others ,had to call to find out that my order was cancelled.this is a lousy way to do business .I followed this call up with an e-mail to customer service,got a reply the next day telling me they would honor the order and recieved it the day after that."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
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