- STORE REVIEWS
- PRODUCT REVIEWS
2011-06-08
5/5
"I ordered some of the Lamptron hose clamps. They had a decent price on them and had cheaper shipping than the competition. Order was processed quickly and packaging was decent. I would order from them again if their pricing is in line with the stores I regularly shop at,"
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Merchant Member
2010-11-14
5/5
"I was looking for a Pelican SabreLite 2020 Recoil LED flashlight and these people had about the best price around and free shipping to boot. Their website was pretty easy to navigate and the ordering process was not complicated. They processed the order extremely quickly and shipped the same day I placed my order. The package arrived in a timely manner and was well packaged. All in all a very pleasant shopping experience with OpticsPlanet and I would shop there again in the future."
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5/5
"Great company to do business with here. My orders with them have been handled professionally, processed and shipped quickly and the packages have been well packed. This is another cooling specialist vendor that is definitely on my "go to" list."
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2008-11-08
4/5
"I had looked at these cases for quite a while and decided to plurge and buy the U2-UFO model in white powder coat and with the EATX motherboard tray. The shipping time wasn't unduly long and the case was well manufactured, with no problems being encountered while putting the case together. I had no problems installing all of my watercooling gear in the case or mounting the radiators, but did run into some problems with getting my video card to fit into their motherboard tray properly. I was able to get it mounted properly after taking a knife and carefully shaving the paint out of the slots that the video card tails slip into when mounting it. The case is a dream to work with and I really appreciate the construction quality.
However, I do have a few things I want to ding both the case and also support on. On the case side, I find that for the amount of money spent on this case it is a shame that they don't include either a case speaker or a couple of front mount USB ports. In fact, they don't even offer a panel with front mount USB ports on their website or an option for them on the front panel built into the front panel. And I find it totally ridiculous that they don't include a simple case speaker with a case that costs well over $300 and they also don't even offer a case speaker as an option to buy on their website. Not even one of those cheap little mini speakers that are mounted on the plug that connects the mini speaker to the mobo that I've seen included with $30 tin can cases. But overall it was a positive buying experience with Mountain Mods.
And that brings up the support side, which in my case was pretty good until the last time I tried to have communications with them. During the buying phase I had excellent service from Mountain Mods both by telephone and by email. But after I had bought the case and found that it didn't include the case speaker, I emailed them asking if they knew of a place that sold them. I never got any answer back from on this issue. No communication at all. It's like they didn't want to help out their customer after they had made a sale. Overall, a rather mixed bag, communication-wise for me."
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2007-06-06
5/5
"I was looking for a 120 X 38 mm Delta 3 blade case fan and googled these folks up. I checked their store and they had the fan in stock. After checking their rating here I went ahead and placed my order for the fan. The order was filled and shipped promptly. I received the fan today in good shape and well packaged. I would definitely do business with them again if they have what I need and are priced competitively."
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2006-11-22
4/5
"First order I have placed with this highly rated vendor. The order process went well. The packing and shipping process also went well and with my order arriving in a timely fashion and with no damage. The box the order came in was well packed. I was kept informed throughout the order process via email on the progress of my order.
The only beef I have with dealing with Jab-Tech concerns their website performance. Their website loads and updates slow for me. The website's layout and navigation are fine, but the website performance is slow for me. Maybe it has to do with the fact that I'm on satellite broadband though, but I don't have these performance problems with other company websites like Newegg or Sidewindercomputers. Other than that, this is a good company to deal with and I will use them in the future if they have what I need at a competitive price.
UPDATE 1/28/08: Just ran across my rating of this vendor and now their website's performance is much better. Either they upgraded their webserver or my sat broadband is working better. ;)
Great place to do business with here."
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2006-11-21
5/5
"I was looking for a Pelican SuperSabrelight 2000 waterproof, explosionproof flashlight for work. I found that LeisurePro had this flashlight at a good price with reasonable costs on shipping. The order process went smoothly and the next day after placing the order I received an email stating that my order had shipped. I received the order in a decent time frame and the order was well padded and secure in the shipping box. I would buy from this store again."
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2006-08-04
5/5
"I was looking for an online shop that sold lawn tractor tires and ran across these folks. I ordered 2 front tires for my lawn tractor from them. They had reasonable prices and their shipping wasn't outrageous either. The ordering process went well and they shipped the tires to me quickly. If you are looking for tires for a lawnmower or lawn tractor, these people are a good start to look at."
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2004-08-25
5/5
"After having bought Dell's for my last 2 notebook computers and getting thoroughly disgusted dealing with their foreign tech support, I decided to try out a smaller company that sells notebook computers and has excellent American tech support that you can understand. Powernotebooks was highly recommended by a fellow member of the Short-Media forums to me so I decided to check them out. When I called them, Ron was extremely helpful in helping me choose the options for my PowerPro M 5:6 FORCE notebook and said that they could deliver on an accelerated schedule also. They fully lived up to the delivery schedule and I've been very satisfied with my purchase from them. They really do live up to their high rating here; I would recommend them to anyone who is looking for a good notebook with stellar support from the company selling them. Also, their prices were very good and I really appreciated the fact that I could order my notebook without an installed operating system, letting me save more money by being able to buy a Microsoft XP Pro liscense from someone else since I already have 2 OEM XP Pro disks and saving me around $50."
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2004-06-08
5/5
"I ordered an oem license of Windows XP Pro for a barebones laptop I am building and saved myself better than $50 over buying the oem XP Pro cd and COA, since I already own two oem XP Pro disks. I called in the order and the lady that took my order was courteous and knowledgable and efficient in the order process. I received email confirmation about my order in less than one hour and my order was shipped less than an hour after receiving my first email confirming my order. Great people to do business with and I will use them again in the future."
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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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2004-05-27
5/5
"Somewhat limited in the items they sell, but if you need a Bios Savior, this is the place to shop. They have great prices on them and very prompt order handling and shipping. I was well informed on the order processing and shipping also. Another plus is the low shipping rates too. I would definitely buy from this vendor again."
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being knowledgeable
Being trustworthy
Being easy to reach
Overall web site
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2004-05-13
5/5
"Good prices, easy to navigate store, prompt shipping with no delays, and tracking info provided. The remanufactured inkjet cartridges look professionally done, but I haven't used them yet so I can't remark about the printing quality of the cartridges. I would do business with them again."
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Is easy to do business with
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Is committed to quality products and services
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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2004-02-19
5/5
"I ordered an m0 stepping P4 2.4c processor from them and had some trouble with their cart and it didn't send my credit card data into them. After 3 days of no response, I went to their website and fired off a query on my order to them. Within 2 hours I had a nice reply from Larry with Azzo telling me that for some reason my cc info wasn't with the order and he would gladly take the info and process my order. I emailed back the info needed and he promptly shipped my processor out the same day. This is the third time I've dealt with Azzo and all 3 times have been a good experience. I was really impressed with the prompt response to my query on my order and Larry worked with me to expedite my order, since I was going to work for 2 weeks in a remote location the next day. Their prices aren't the lowest, but they are a good place to go if you are looking for a particular stepping for a cpu and they don't rip you off on shipping charges either.
I would definitely buy from Azzo again."
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Ease of ordering online
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2003-10-25
3/5
"After reading all the recent negative comments about this vendor, who used to be reliable a few years ago, I decided to look over my records in past email from this order a year ago and make a few comments. I received my order OK from them a year ago. However, it seems that many folks here have complained about not having any contact number with them and sure enough, there is no phone number that I could find anywhere on their website. So I went looking online to see what I could dig up and on this search here, http://www.switchboard.com/bin/cgidir.dll?MEM=1&PR=108&LNK=3%3A155&QV=&C=&L=buy.com&T=Aliso+Viejo&S=CA&Search.x=19&Search.y=7 , I found the following information:
Buycom Inc
85 Enterprise
Aliso Viejo, CA 92656-2614 Phone: ***-***-****
Business Types: Computer & Equipment Dealers
I just tried the number and I got a machine message stating: "Welcome to buy.com, the internet superstore". ;-)
So go after them my fellow online shoppers. :-)
After reading all the recent negative reviews, this vendor is now off of my online shopping list."
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2003-04-01
5/5
"First time ordering from these people and it was a great experience. I called them up and ordered over the phone as this was my first order from them and was checking them out. They were very courteous and helpful and took my order over the phone even though they are not really set up to take orders like that. I had no problems ordering my Tbred1700 JIUHB 0307, used 2 day air for shipping and it arrived at 2 business days, well packaged. I installed the processor in my K7T Turbo2 board and booted up overclocked to 1800 MHz, no problems. Presently have it at 1900 MHz and default vcore, no problems. All in all, a very good shopping experience with eXcaliberPC."
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Is trustworthy
Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
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