"Fantastic communication. I had ordered AVS door rain visors for my Mazda CX-7. I didn't realize that they would be covering up my chrome trim. I emailed auto anything & very quickly, they responded by asking that I call them directly. The representative was very understanding & extremely helpful. I was offered the option to use their FedEx account & simply drop it off there at FedEx. I didn't have to pay anything out of my pocket. The cost to return the item was discounted, deducted from my overall refund amount & it allowed them to refund my money within a day or so. Fantastic. I highly recommended buying from them for their support."
"I own a lot of camera gear. I had always used B&H or Adorama. I was extremely skeptical about ordering from this eBay store. I had never done business with them before. I had a positive experience. I ordered a Canon 18-135mm EF-S lens 2/27. It arrived 3/9 due to weather. The lens arrived in a white box. Inside was another white unmarked box that usually comes in a kit. It had the manufactures USA warranty. Lens appears to have never been touched, mounted on camera & absolutely clean. After ordering, I received a post-sale email from customer service starting that if I ever had any questions, to contact them. A few couple days had passed & didn't notice the lens shipping out yet, according to USPS.com. I contacted them & they quickly responded, assuring me that it takes a while to update. I had read bad reviews & felt nervous about the order. I even considered canceling so I contacted them again. Again, they assured me that all was good. I tested the lens & it works flawlessly. It focuses lightning fast. Overall, very glad that I went through with it."
"I had a great experience with ProFeel. I had never heard about them before. I ordered Monday & received my Canon camera Friday. Although I only communicated with them via email, I was left with the impression that they are very professional. My Canon 6D camera was well packaged & came in a nice thick cardboard box & taped up really well. Before this, I had only used the bigger named store like Adorama & B&H. Camera came with USA warranty card & shutter count was ZERO. I highly recommend them."
"This was my first time ordering from DigitalRev. Let me tell you this, that I am totally impressed with them! My order only took about 7 business days to get to my home is the USA. Their price was unbeatable. I received my email with my tracking number shortly after placing my order & also received an automated call from Fed Ex alerting me of when expect my package. I will definitely use DigitalRev again!"