- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2005-07-31
5/5
"Newegg understands customer service. Product shipped 12 hours after I ordered it and it arrived on time."
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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
2003-10-20
5/5
"I ordered a Dimension 4600 and a 17" flat panel display, etc. for $1,800 and items arrived on time. No problems encountered and I consider it a good buying experience.
I am surprised by the negative feedback here from others. During the past 2 years I've ordered directly or helped others to buy about 10 PCs from Dell. No problems have been encountered with any of them. I work on PCs for a living and I am impressed with quality of Dell machines."
Detailed Ratings
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2003-10-20
5/5
"Product was shipped promptly and was received as ordered. They have good discount prices. Will do business with again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2003-07-25
5/5
"I ordered two new books from Amazon and they arrived on time and they were properly packaged to prevent scuffing of the book covers. So I am pleased with my buying experience.
Amazon also provides a means for third parties to sell used and new books thru the Amazon website. When these third parties don't perform I think customers tend to blame Amazon. This isn't an Amazon performance issue, it's just their incredibly bad branding mistake."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
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