ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader

Merchant Member

5/5
Affordable and very nice quality
"I ordered my first pair of glasses from Zenni Optical last month and am impressed. Half rim frame 583621 with Polarized Magnetic Snap-on Sunlens with bifocal lenses. I am very happy with them. They fit great and I am impressed with the sunlens. Got them in 8 days. It was $17.00 extra for bifocals and $5.95 for an extra magnetic sunlens that I ordered at checkout. It wasn't completely clear if it came with one by default or not. Turned out, it did, so I received two of them, which was fine with me because I wanted a spare anyway. Total price: $47.16 with shipping and a 10% first time promo code discount. I ordered again. This time, two pairs. One with the same frames with progressive lenses with anti-reflective coating, and a pair of single vision prescription +1 for computer glasses with $6.95 frames. I have never worn progressive lenses and have been wanting to try them. I ordered the bifocals first because I know I can wear bifocals and wanted to verify the prescription and quality. I have only had the progressives for a little over a day and am already adjusting to them. I think I am going to really like them. Zenni seems to have done a really nice job on the progressive lenses. Even if I end up liking the bifocals better, the progressives are definitely useable enough to serve as my backup pair. So I am going to keep them either way. I am very impressed with the quality of the $6.95 half rim frames. They are quite comfortable. It is $27.95 extra for the progressive lenses + $4.95 for the anti-reflective coating. The whole order for both pairs totaled $68.75 with shipping. This order I received in 13 days. The nice thing about Zenni is that I can order custom prescription close up glasses. I am so impressed with their quality and price that I just ordered 5 more pairs all for reading and close up work, all with $6.95 frames with spring hinges. They have a pretty nice selection of $6.95 frames. Anything with spring hinges seems to be a lot higher priced in the brick and mortar optical shops. Total price: $39.70 including shipping for 5 pairs. I am getting my prescription +2 and my prescription +4 for closeup work, 2 pairs of +1.25 plain reading glasses, and 1 pair of +6 close up non-prescription for my brother for close up electronics work. Beware! If you order closeup glasses, either plain +2 or +2 diopters over your prescription, you should subtract 3mm from you PD (pupillary distance) to center the magnification in your line of site. That value is recommended by Zenni. If you order higher powers than that, your PD should be reduced accordingly to have the clearest vision and reduce eye strain. It is beyond the scope of this review to explain how to calculate it. I will probably write an article about it. You can watch my web site at hightek.org for it to appear. I haven't found any other articles on it. Not even on the Zenni site."
Helpful
Cool
Delete Review
Share

preloader

Merchant Member

4/5
"I ordered two pairs of Propper Men's Tactical Trousers , 65/35 Poly/Cotton Canvas with Nylon Belt on April 13th. I had read some reviews saying that they are often out of stock and send you email saying items are on back order after you make the order. Sure enough, the next day on April 14th, I received an email saying "We apologize, but your order has been temporarily placed on hold because we have just run out of stock". I waited 10 days and called on April 23 to check on the status. The rep said they just got them in that day and that they will ship tomorrow. It was actually two days. They shipped on the 25th. I asked about why they do not show on the web site if they are out of stock. He claimed they are working on having the ability to show inventory status on the web site and that I can call on the phone any time to check inventory status on an item. They did answer the phone quickly, so I can live with that, but they really should at least make a comment on the web site, when you add to cart, or during checkout, telling you that you the site does not tell you if it is out of stock and that can call to check availability. In the end, the pants I received were of excellent quality. It was worth the wait. I will be willing to do business with them again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader
2010-09-02
5/5
"I ordered new left and right Headlamp Assemblies for my 1995 Jeep Grand Cherokee, model numbers TYC 20307000 and TYC 20307100. Good price, shipping was reasonable ($7.83 for both headlights), and they work great. The old ones were really yellowed and dim, to the point that I could hardly tell when they were on. It is nice to have bright headlights again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader
5/5
"We have bought a total of five Silencer 310 ATX power supplies for $49 each, which are the lowest end model. The first two in January, 2005, almost 4 years ago. We are running them in servers with multiple hard drives as well as in workstations. All machines have been running 24 hrs/day 7 days/week since we got them. Every one of them are still working perfectly. The machines are stable and the fans are quite and still working fine in all of them. Prior to these, we had always used cheap power supplies. Usually ones that came with inexpensive cabinets. It was rare to have the fan in one last as long as a year before starting to cease up. I will never buy cheap unknown power supplies again. It always costs far more than the $10 or $20 I save up front. They tend to have bogus specs, unstable power, and fans that almost always start going bad within 6 months or less, causing us to have to disassemble the power supply and replace or oil the fan. The cheap power supply in one of our machines put out such unstable power that it burned up one of the capacitors on the hard drive causing it to crash. We have had such good luck with even pcpowerandcooling's lowest end power supplies, and such bad luck on most other types, that we do not even take a chance on any other brands any more. In response to a couple of the comments by "nameless" on 10/25/05, who was dissatisfied: I suspect he/she has not had much experience with PC power supplies. Molex connectors are almost always tight and a pain in the butt to unplug. So that is not unique to PC P&C supplies. I have found that to be the case with the 4 pin power connectors on just about every power supply I have worked with unless the connector is worn out. Besides, tight connectors are a plus. Loose power connectors are resistive and can get hot and cause unstable power. So far as the cables, we found even these lowest end PC P&C supplies to have ample cable length and number of connectors. We have had no problems reaching every drive in our servers."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader
2004-12-29
1/5
"I bought two Codegen 9011 ATX Charcoal server cases for just $40 each. And was very satisfied until I bought a power supply separately. If you have a problem they will attempt to stonewall you on refunds and exchanges. I ordered an Extremo power supply that they claim is 500 Watts. It could not even hold up my computer with 2 hard drives. The specs on the side of the power supply showed only 11A on +12. 01/26/2005 Submitted RMA request 01/27/2005 Got reply that did not include an RMA number. I replied the same day but never got a response. 02/02/2005 I called and spoke with Willi. I said I wanted to exchange it for the 400 Watt Hercules because it is the only low cost one that shows specs on their site and shows 25A on the +12. He claimed they were having problems with their email and gave me the RMA number. He said if it has similar problems, I can return it for a refund 03/09/2005 Over a month later. Still haven't received it, so I called. Phi said they just received it yesterday. I said I was looking at the Fedex delivery confirmation and it was received and signed for by Jon on 02/08/05 which was a month ago. Then he said they must have been testing it and the case just got to his department yesterday. I had to tell him again to send the 400 Watt Hercules even though I told them before on the phone and I said it in the letter with the RMA number I included in the return package. He said he would and and it will ship today. The tacking number will be emailed to me. 3/14/05 I received the Hercules power supply. Again, specs on the web site are an outright lie. They show: DC OUTPUT LP-6100EA 30A@+3.3V 50A@+5V 25A@+12V 0.3A@-5V 0.8A@-12V 2.0A@+5Vsb The side of the power supply shows: DC OUTPUT 28A@+3.3V 30A@+5V 11A@+12V 0.5A@-5V 0.8A@-12V 3.0A@+5Vsb I decided to return this one without testing it. 3/16/2005 I called and spoke with Pete. He said to refuse the package and DHL will return it without charging me shipping even though it has already been opened. It is in their contract with DHL. Willi did not tell me that and I had to pay shipping again to return the first one. So I returned it with a letter that had the RMA #. 4/18/2005 Again, over a month later and no refund. I tried calling and cannot get through. I can't even leave a message because the voice mailbox is full. I sent an email asking the RMA refund status. No reply. 4/29/2005 I tried calling and could not get through again the first time. It wont even let me leave a message because the voice mailbox is full. I tried again a few minutes later and finally got through and spoke with Anthony. He claimed there was was no such order # or RMA #. After debating the issue, he put me on hold and then Willi came to the phone. He claimed they issued credit yesterday for $24.42. However, no credit currently shows at my bank, even under scheduled transactions. I asked questions like, why has it taken over a month to credit my account and why didn't they respond to my email enquiring about the RMA status. Every time I started to corner him with a question, he would put me on hold for a while to get me off the subject and would then come back and give me the same answer that I have been credited, without answering my previous question. I asked if they decided not to give me the refund for the other shipping I had to pay and he said "What shipping?". I said, didn't you have the letter I included in the box with a full break down?" He said, "we have credited you, what more do you want?". I told him the reason I had requested the refund to include my return shipping the first time because the specs on the web site were a lie. He said they only show the manufactures specs. I started saying that is not correct because the manufacturers specs right on the side of the power supply don't even come close to the specs your web site shows and he cut me off and put me on hold again A few minutes later he came back and said "May I help you" as though we were starting all over. I thought for a second that maybe he sent somebody else to talk to me. I said "Who am I speaking with now?" He said this is Willi. I said "What were you doing?". No response for a second or two. I said, "I thought you went to check on something relating to the power supply." Then I got about 10 more seconds of silence and he hung up on me. 5/02/2005 My bank account finally showed $24.42 credited to my account. This did not include the first return shipping I had to pay. I since have bought several 310W power supplies from http://www.pcpowercooling.com for $49. And they work great. To compare to the previous so called 400W and 500W PS's, here are the specs of a true 310W PS. DC OUTPUT 24A@+3.3V 28A@+5V 19A@+12V 0.8A@-12V 2A@+5Vsb Total=310W"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Helpful
Cool
Delete Review
Share