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Product & services pricing
4.54/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.03/5
Customer service:
4.59/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2019-05-07

Great selections and easy to order

"I used this company several years ago and was very happy with the product. I am looking forward to my new purchase."


Verified
5/5

2019-05-07

Easy Peasy

"Was a breeze to customize and order these!! Thank you!!"

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Verified
4/5

2019-05-07

Web Site

"Love the ease of use of the website...a little challenging when ordering wrists bands and the scrolling to the bottom, but have to get past all the colors first...but not too bad."


Verified
5/5

2018-09-21

Return Customer

"I've been using 24hourwristbands.com for a few years. I always order their can coolers and have never been disappointed! You just cannot beat their prices and the free and FAST shipping!! Today I was having an issue on the site, so I used their on site customer service chat window and was helped within seconds. The rep was able to help me get what I needed and was kind/professional while doing so. 5 stars for sure!!"

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Verified
5/5

2019-05-06

Excellent customer service

"Every time that I order from 24 HR Wristband and need to call customer service, I always receive excellent customer service. I have placed two orders within a month, and I will be ordering again. "

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Verified
4/5

2019-05-05

Easy to use website! Reasonable pricing and all items I have purchased have been quality materials.

"I struggled with knowing and using the discount codes. I want to see if I could use both 10% with email5 and then I lost the 10% discount and could not get it back and that is just not right. "

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Verified
5/5

2019-05-04

Great experience

"The wristbands were easy to design and reasonably priced. Customer service was friendly, knowledgeable, and assisted me with placing the order. "


Verified
1/5

2019-05-04

Can not tell me when my past due order will ship.....

"I placed an order for 200 customized lanyards with an estimated delivery date of April 30, 2019 (which was 4 days ago). When I called to get a status, the customer service rep stated he could not tell me when the lanyards would be ready or when they would ship. How can a company not know when the product will be ready or even ship? I don't understand this...completely unacceptable. I asked to speak to a manager and conveniently the customer service rep said they "just left". I am now waiting on a "manager" to call me back. I am livid! "

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Rep reply posted 2019-05-10
A rep from 24HourWristbands, 24hourwristbands, has responded:

“Hello Michelle,

We apologize for any inconvenience caused. However, we see that you have selected STANDARD turnaround time-frames. Note that the delivery date states that it is ESTIMATED. Per agreed terms, "Standard Production time – Our Standard Production time is typically 7 business days. Standard Production time is "estimated" and your order will not be considered late if production has exceeded 7 business days." We have had our customer care representative contact you regarding the delivery and confirmed delivery on 5/13, your extended deadline, for your event on 5/18. For future reference, please opt for rush production and rush shipping if any delivery dates need to be guaranteed. Thank you.

Regards,
24hourwristbands.com.”


Verified
5/5

2019-05-03

BEST SERVICE

"BEST SERVICE AND FAST SERVICE. PERFECT COMPANY TO ORDER FROM FOR MY SMALL HOME BUSINESS"

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Verified
5/5

2019-05-03

Never ordered before.

"Easy design process , I hope they turn out well. I love they make it in USA!!"

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Verified
5/5

2019-05-03

Mathew

"My experience was excellent, Mathew answered all my questions, he helped with placing my order. Very Fast, I would order from them again in a heartbeat.

MaryAnn Gallegos
"

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Verified
5/5

2019-05-03

Easy Ordering and Great Prices!

"The website is so easy to use, customization is quick and painless. The prices are the lowest around!"

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Verified
1/5

2019-04-12

Chad was very helpful at 1st but there is no service after the sale and orders

"Chad was wonderful. Highly recommend. (Note, I was forced to write a review in order to order). I placed an order on 4/12 and was told it would be roughly 14 business days. I had previously ordered through Imprint.com (sister company) and expedited an order that was late. There is no communication and they do not provide tracking information with their orders unless you ask. I would be very leery to order anything from these folks ever again"

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Verified
5/5

2019-05-03

"Amazing prices for awesome products. I'll never shop anywhere else!"

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Verified
5/5

2019-05-02

Great Service

"The website was easy to use. I will buy from 24 hour wristbands again."

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