ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.54/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.03/5
Customer service:
4.59/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2019-05-22

Quick. Easy!

"Quick and painless! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-21

Always Quality. Always Quick.

"This is the fourth order I've placed with 24HourWristbands.com. I've never had any issues. The products are great quality. Shipping is quick. Website is super easy to use. You can't beat the price. It's my go-to resource for branded merchandise. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-05-21

Good quality

"I have ordered through this company a few times for different events. The products are good in quality and the prices are great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-05-21

the1st customer service rep never responded. the 2nd one did respond quickly.

"I would like to see my proof at check out . I had 2 other items of the same description and i deleted them, but I hope I deleted the correct item. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-05-20

Koozies

"I used them for htvinyl & they were fantastic! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-20

Wow!

"Fast fast fast. Easy website to use. I called twice for information. The only slight hitch was that I tried to increase my order after it had been submitted and was told it was too late. It worked out fine, as our next batch is slightly changed. I enjoyed my contact with the support persons and everyone likes the result a lot. (I live in Massachusetts but am a native Houstonian. Loved that the company was near my old high school. ) Will definitely order other things in the future."


Verified
3/5

2019-05-18

Pricing/Shipping

"The site was very easy to use and customer support was helpful. I would have liked to purchase my product here in the US but the cost was quite a bit more for me as a small business who doesn't have hundreds to spend on promotion. Also, the shipping cost on ordering less than 100 bands was ridiculous. It's insane that something that lightweight and small would cost over $3.00 PER BAND to have shipped. They gotta get that crap figured out and I'll be a return customer and order local next time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-16

Great Fast Service!

"Jordan was a pleasure to deal with and got my order off quickly and professionally.
Excellent service!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-05-17

WORST!!! DONT BUY HERE!

"First of all, the website show me a lower price with a discount when I made the order, after when the order its confirmed they put almost $20 more whitout any advise... When I called for them, the guy thy to convince me the charge its for production( ???) but a read everything and shows nothing about extra charge....
Anyway, I has made my order online in MAY 9, 2019
and receive the date for delivery guaranteed for MAY 15 2019... today is 5/17 with my order not even been shipped yet??? Nobody call me to confirm? I choose no need proof or anything... the name of your website is 24HOURS??? Really???
Could someone please explain me this? I need my stuff for today and now I don’t have anything because this company simply don’t do what they offer for their clients???
PLEASE DONT BUY ANYTHING WITH THIS SITE! UNLESS YOU WANNA TO BE VERY FRUSTRATED...
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-05-23
A rep from 24HourWristbands, 24hourwristbands, has responded:

“Dear Evanise,

We apologize for the inconvenience that you may have faced but please know that you were offered a 40% refund on your rush shipping fee because of the delay and as for the extra charge please know that its for the shipping and handling fee of the extra 100 wristbands which you opted for and it stated in your invoice. We would like to offer you a full refund of the rush shipping fee as of now in hopes that this mishap does not tarnish our relationship. Please contact us for any further inquiries, thank you.

Sincerely,

24HourWristbands.com”


Verified
5/5

2019-05-17

Great Company

"Great, easy to find products"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-04-25

Mathew was awesome!!

"Mathew helped me every step of the way!!! Fantastic customer service!!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

Verified
5/5

2019-05-16

Easy to order

"So far they have been the easiest to order from and most truthful with the pricing. Is it so hard to get everything done when trying to help the community out. It was nice to work with a company that makes things just a bit better on the volunteers. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-16

Great Service

"MATTHEW gave me the best service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-15

Easy and inexpensive

"The process to order was very easy and the prices are good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-15

Simple and Easy

"The website was simple and easy to use. I found what I needed right away. During the shopping process, I had a question and was able to get it answered with the online chat. Will definitely use again. !"