"This is the second time we are ordering, and I will be ordering again. "
"I placed my order for a trade show that was the end of February. The estimated delivery date was February 18. The bracelets were delivered on March 27 - way too late to be of any use, and on top of that, since they were being delivered to where the conference was I never even received them anyways, so I paid money for a product I never received, that screwed up my customer connection plan at the conference, and 24 hour Wristbands didn't care or do anything to make it right. No refund or even a coupon code for a future order. Do not, under any circumstance, trust this company with your business or your money."
"Wonderful experience thank you "
"I placed an order 2 weeks ago and still have not received it. I have not received anything except the order confirmation when I placed the order. I wanted to get a status update and tried using their customer service chat feature since I was unable to reply to the email. The person who was in my chat said that she could not help me. What kind of customer service is that?"
"Easy website to manuever around. Quick response when had questions"
"I found the exact item I needed on your website and it was SO easy to create the artwork for my imprint and place my order! I can't wait to see how they turn out! "
"I shopped other sites but only Imprint had the color, type and layout I wanted at an exceptional price."
"Ordering was straight forward; a good experience."
"Offered $50 Discount only received 10%"
"Site is easy to navigate and there are so many options for customized items to give away! We attend a music festival every year and our camp is quite popular. We are always looking for new and fun cups, koozies and shot glasses to give out. This site has it all!"
"Found site to be very easy to use, am not anticipating any issue with product, just do not find it feasible to give a 5-star rating until I can also rate the product. "
"Easy to use website. a little disappointed in how they figure shipping, per piece and the rate was pretty high. However, in the end the overall price was still good."
"Oder history helpful in reordering a product."
"JUST ORDERED MASK
"
"This is my first time ordering so I haven't received product yet, but the order process was very quick and easy. I feel confident I will love the product based on the description and reviews. That's the only reason I didn't give 5 star rating is because I just placed my order minutes ago. Hopefully I will order again and have 5 stars."
"Ordered signs May 20 with rush 3 day printing and rush 4 day shipping - both of which are detailed on the order and invoice. It's now June 11, still no signs. When calling they say "oh yes they are being printed now" MID JUNE. but cannot confirm when they will ship them. Live chat just leaves you hanging for 30 minutes at a time. We are in limbo, waiting to see when anything might show up..."
“Hello,
We regret to hear about your experience. The order number you provided is invalid. Please provide us with your order number by contacting us via call or the ticketing system and tell us about the issue you may be facing with your order. Our representatives are always available to assist.
Regards.”
A rep from 24HourWristbands, ImprintFA, has responded:
“Hello Richard,
Please note that the coupon code you opted for was a 10% code with up to $50 MAXIMUM. The $50 is the max limit for this code and will only be $50 if the order was $500 in cost. Your discounted amount is $36.40 set in accordance to your original order total. We hope we were able to clarify.
Regards.”