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3DCOOL.COM

211 reviews
4.86 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2004-11-09

"Fast delievery. Great selection. I will definately shop here in the future. Nice website and layout. A++++ Shopping Experience!"

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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Resolving problems
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5/5

2004-11-08

"I called company because item I wanted was not
shown on their web site. They were an authorized dealer but did not stock the item i was looking for. Said they would call me back. They did, in about 2 hours, said they had added the item to their site.

The price was excellent, I placed my order.
The provided excellent response to customers need.
"

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5/5

2004-11-08

"Very prompt response to newly ordered items- now awaiting delivery
Carol Hamilton
"

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5/5

2004-11-04

"Very satisfied with ease of ordering and cost of shipping. Had a good selection of products I was looking for."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Being knowledgeable
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Verified
5/5

2004-10-22

"My experience with 3Dcool has always been outstanding. I place a high importance on the level of knowlledge of the sales people, and 3dcool hits right on, and just as notable, the items ship the day its ordered. I am very satisfied, and hope you guys do loose your high standards."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-10-19

"Amazing Service and Shipping, Most likely the best company I have ever done business with. Ordered a PC Power and Cooling 510 Deluxe at a price that was $20 cheaper than anyone else, and was delivered 3 days later.

Thanks again 3Dcool for the pleasant experience.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-10-16

"I made a phone order to these folks for a fan for my
pc. The person found it and shipped it to me the same day (Satuarday), so that I could get it as quickly a pos. I have done buisness with them before and was well taken care of, that is why I went back to them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
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Ability to determine if a product was in-stock real time
N/A
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Delivering products on-time
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Ease of checking delivery status
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Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
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Making decisions on their own
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Verified
5/5

2004-10-13

"1st purchase... GREAT experience!! I will definately purchase from 3DCOOL.COM again!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
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5/5

2004-10-08

"I'm an old hardcore gamer. I emphasize old as I, while a great gamer, lack certain technical knowledge that most youger gamers have. While searching the internet for a solution to a over-heating problem I'm having I came across 3DCOOL. Fans. I need fans. The selection that I'd found addressed my needs fully. I decided to call their 877 number for some input. I had never been so pleased to talk with a sales/tech person. The sales/tech person was not only knowledgable in product selection but actually showed a concern for my product selection. I've NEVER had that happen before. I bought four fans. To Lou Sr., who was the person I had the pleasure to do business with I say THANK YOU. This won't be the last time I contact 3DCOOL for my computing needs and 3DCOOL will be recommecded to everyone I know or meet. A NEW highest rating should be developed just for this business. Thanks. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
N/A
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N/A
Overall web site
Speed of web site
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Web site being easy to use

5/5

2004-10-05

"I've been buying from this store since there original website design. Prices are very good and products are more then satisfactory. Customer service is quick and helpful. Shipping is fast as well. I'm glad to see they have prospered."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-10-01

"Simply 3dcool..

Painless... In and out... Done!!

My first time I've ordered stuff from them and wouldn't be the last.

Great Job...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
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Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-09-20

"Great list of unique products that they offer and prices are very reasonable. Shipping time and packaging was great. Would definitely order from 3DCool again.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-09-19

"Despite a delay in shipping due to a credit card verification problem, I received the product in due time and in perfect condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-09-16

"This is my second order with the gentlemen from 3DCool.com. I have had nothing but wonderful dealings with them. On my latest order I was contacted by one of their sales reps (Lou), and he helped giude me to the best cooling solution for my situation. I'm extremely happy with their customer service, and won't hesitate to refer everyone I know!

A+ service, thanks for your hard work!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-10

"Good prices, fairly speedy delivery. Would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with