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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
4/5

2012-04-12

"My purchase experience was hastle-free. 42nd Street Photo is clear about product description, buyer options and pricing. Shipping was a slower than I expected with a little more than two weeks from order date to shipping date. Otherwise the experience was fine. Product pricing is very competitive and for this product the price appeared to be the lowest in the market. "

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Verified
5/5

2012-04-11

"I put my order in Sunday night. Monday i got a call from 42nd street photo , to see if i was still ok with what i had orderd and if i wanted to add anything to it.I was supriced to have a actuall person call me in this day and age were costumer service is a bunch of options from a auntomated voice, and on top of that my Camera was in the next day. Great job guys"

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Verified
5/5

2012-04-11

"Great service and price. Ordered one day got it very quickly. Followed up after sale. Would use them again. Did visit when in NYC and will again."

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Verified
5/5

2012-04-11

"Been buying from 42nd for years. There's now a lot of competition out there but they still have the edge. There range of goods is all-embracing; they know what they're talking about; the service is faultless - and the price is right! "

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Verified
5/5

2012-04-10

" I received the camera I ordered from 42nd Street Photo in a timely manner. I also ordered an extended rechargeable battery. The prices were certainly right!!:) I would highly recommend 42nd Street Photo.
And Michael(ext.5018)was extremely helpful with ordering the extra battery.
"

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Verified
1/5

2012-04-10

"They were the only ones that listed the A57 as "in stock". Ordered Saturday in the early A.M. on their website. Paypal showed my card being charged as of today (Tuesday) but the status was "pending".
Checked their website status; status changed to "being picked" yesterday. Then I get an email an hour ago to call them as I "forgot to check the box for signature required" for delivery.
I was then told I need to purchase the "special memory" for this camera to "unlock all of the features" and told him I had Sony HG pro duo cards and I was fine. He said that's ok, but you just won't be able to unlock all the features. Uh huh.

So then I asked how long until it ships, and he said within 10 days. Then he put me on hold and said they're not getting it in for another 10 days, and it'd be another 10 days until I got it. I told him I would pass and just get it elsewhere. He apologized and in fairness did refund my payment right away.
The "special memory" part really cracked me up. I mean come on.

Shawn
"

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Verified
5/5

2012-04-10

"They were quick in processing my order and when they ran into a problem I was contacted immediately and helped to correct it. Your representative was helpful and responsive."

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Verified
5/5

2012-04-10

"I mainly shop online and whenever I get really good service from a seller, I STICK with it! Very happy with the service from 42nd St.photo! I will definitely check it regularly for deals! "

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Verified
1/5

2012-04-07

"I have ordered a lens and have paid via Google Checkout. 2 days later they called me and said that the item cannot be shipped. After this, they cancelled the order with the reason 'Customer request to cancel'.

The lens is still available at the site and by phone.
"

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Verified
5/5

2012-04-06

"Camera arrived as scheduled with no problems. Very competitive price and they are good to deal with."

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Verified
5/5

2012-04-05

"I have been very impressed with 42ND St. Photo. Very professional, friendly and fast. I will definitely do business with them in the future."

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Verified
5/5

2012-04-05

"While searching for the best price camera, I came across this website. It was easy to navigate and had great prices. Ordering online was simple, and the order was shipped and delivered in 3 days!!!!"

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Verified
5/5

2012-04-05

"Speaking with Adam today was a very pleasant experience. He was extremely helpful with my order and made some very knowledgeable suggestions for what I need to go with my new camera purchase. Adam was not a pushy salesperson. I enjoyed our conversation tremendously and look forward to receiving my new camera."

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Verified
5/5

2012-04-05

"TALK TO JONATHAN! I had a bad experience with one of my orders, but I talked to Jonathan. He was very nice, understanding, took good care of me and remedied the situation. If you have any issues, ask for Jonathan, and he'll take care of it for you. "

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Verified
5/5

2012-04-05

"I chose 42nd St Photo for buying a DSLR. They had the lowest price for that product. Their service was fantastic. The product were shipped next day."

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