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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2012-04-04

"Ordered due to a combination of good price and reviews. Order did though not ship out, and first phone communication with customer service did not resolve the issue. After sending an email to them, I got a fast call back from one of the managers, who immediately resolved all issues. Problems do happens and it was corrected in a very good manor. Thank you 42nd. Will do business again."

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Verified
5/5

2012-04-04

"42nd Street Photo's site was very easy to shop at. They had the best price, and free shipping. They shipped out the next day. The packaging of my camera was excellent. This is my second time buying from them and I would definitely buy from them again."

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Verified
5/5

2012-04-02

"My prior review was perhaps a bit hasty. I spoke with Jonathan today and he was very willing to make the situation right. This is how customer service should be done. Good price. Excellent shipping. A desire to make the customer happy. "

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Verified
5/5

2012-03-29

"42nd Stree Photo has the lowest prices period. They give you a call to confirm your order and make sure all the shipping info is correct. Got my camera today (Really fast delivery, way faster than expected) The camera is in new condition as advertised and they even got me a free cleaning kit with the camera. Definitely when buying at this store talk to Jonathan, he went out of his way to make the transaction as smooth as possible. Really cares about his customers. Now I'm ready to enjoy my new camera."

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Verified
5/5

2012-03-29

"This is the 3rd time I tried to purchase a Canon t3i camera from online sales. 1st time the online store told me that the camera does not include battery and charger, then I cancelled it. 2nd time they informed me that the camera was sold out and it would take 4-6 week to have the new camera shipped in. I waited for 6 weeks but nothing come to me. This time I ordered from 42nd St photo. The online order process was very smooth with fast response. I was notified the items was over sold and it would take 4-6 week to get new ones shipped in. I called customer service who affirmed me that the merchant will come and they will mail to me as soon as possible. I was surprised after only a few days more than 1 week, a brand new camera kit sent to my home with free accessories included. I am very happy with this online shopping experience and would like to recommend this store to you for its quality of the merchant, also reliable and prompt services."

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Verified
5/5

2012-03-29

"I chose 42nd St Photo because it was the least expensive listing on pricegrabber.com. I ordered over the phone. It was a very efficient process. My questions were answered. I received my camera (exactly as ordered) the next day."

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Verified
4/5

2012-03-29

"Good service. Shipped fast and accurately."

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Verified
5/5

2012-03-22

"I was pleasantly surprised to receive my camera so quickly. It said up to 10 days but it was at my house in less thank a week!
I was really impressed. I look forward to using my new Canon camera.
Thanks 42photo, I would recommend your company to anyone.
"

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Verified
5/5

2012-03-22

" I ordered a canon 7d and 28-135 mm lens at what was an incredible price. I read some of the reviews and gave them a shot. What a pleasant deal. The people here are great to work with , and do take no for an answer.

There were NO high pressure sales pitches, and excellent help on the phone. I had to call twice due to my changing my shipment receiving address, and had no problems. My next purchase for equipment will be to these same people.

Thank you 42nd street and I'll be back.

Chris
"

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Verified
5/5

2012-03-22

"I was looking for an upgrade to my DSLR and found 42nd St Photo. Their price was fantastic and I like that it had the specifications for the camera. A sales person called me the day after I ordered to go over my order which was nice. He did try to sell me some accessories for the camera but didn't push when I said no. I have already recommended 42nd St Photo."

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Verified
5/5

2012-03-21

"They have an excellent website with great prices. They also have great customer service. They even made a follow-up phone call after our order. The camera we ordered arrived very quickly. We would order from them again."

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Verified
5/5

2012-03-19

"42 st photo was one of the few stocking the camera we were interested in purchasing. They had the best price and sent it very promptly. and we are very satisfied with it."

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Verified
5/5

2012-03-15

"I had a great shopping experience with 42nd street photo. I received a personal call to confirm my order and it was in the mail that day. I was very happy with my purchase and they even threw in a cleaning kit for the camera. I will defiantly be shopping with them again. "

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Verified
5/5

2012-03-15

"They had the best price for my camera hands down. I was pleasantly surprised to receive a phone call asking my shipping preference. The camera arrived very promptly and is as advertised on their site. I would purchase from them again."

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Verified
5/5

2012-03-14

"Good service, get what was promised... maybe needs a little improvment with service reps calling back to confirm order... if you don't want to buy any extras their tone change right the way... and sounds like they don't want to talk to you anymore... but I understand... it's sales business.. "

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