"I was very pleased with 42nd Street Photo. They had the Nikon D5100 body when I could only find that body back-ordered with other online vendors, and those vendors could not tell me an availability date. The price was the best of all on-line options and the free shipping only took 2 days, although I expected delivery in 7-10 days. I've ordered cameras and equipment from on-line dealers before, but usually was high-pressured with followup phone calls before they would ship my order. 42nd Street Photo phoned me and asked if I had any questions about the camera. There was absolutely no pressure from the polite spokesman, I had no questions, and my ordered was processed immediately. I'd definitely deal with 42nd Street again!"
"Positives:
-Low price.
-Free, trackable, UPS shipping.
-Complete USA warranty package.
Negatives:
Ridiculous, dishonest up-selling over phone. Stated that the camera only came with a "starter" battery good for "20 minutes of use." Reality is that the camera comes with the standard, factory battery. Recording time for video is actually not 20 minutes but a certified 155 minutes."
"Outstanding product quality, delivery and yes, customer service. I had my first negative experience in years of being a customer and posted bad reviews of FB and Google+. Was called back within an hour by Jonathan, who resolved the issue in seconds. Jonathan, you truly made my week! Friendly, helpful and very accommodating service. Questions answered in a very clear, concise way, making me confident in my product choice and reminded of the 42nd Street Photo I know and love. Thanks!"
"There wonderful to purchase from. They have great pricing and fast delivery. I am complete satisfied with my purchase."
"Even after Canon's recent price increase for the 7D camera I was able to get one from 42nd Street Photo for $100 less than I could from anywhere else. I had never purchased from them before so I checked resellerratings.com. They had some of the best ratings I've seen, so I gave them a try. This is the fourth DSLR I've purchased online but I remain cautious about whom I do business with online. I am happy to say that I have added one more online photo store to my very short list of "go to" vendors. The sales rep was great and didn't try to sell me a lot of expensive peripherals. He took my order, complimented me on my purchase and I received the camera the next day at 4:00pm. It was brand new, in the box, USA warranteed. Just what I ordered. Loving my new 7D!!!"
"I am enjoying learning how to use my new camera. "
"Excellent experience with this seller. I highlight recommend them. Very knowledgeable staff and products offered at a great value. After I placed my order I received a courtesy, follow up call, to confirm my order and see if there was anything else needed prior to item being shipped."
"When i decided on a camera I went with the Canon T3i....I then researched websites that offered the camera. I spent about a month looking through websites that did not even come close to the prices and respectability of 42nd street Photo...My order was not only the best price that your going to find but the customer service experience was something i never expected. Mike at at 42nd street was very helpful. 24 hrs after i committed to the order I got a phone call from Mike telling me my camera would be shipping. I received it a 2 days after i ordered it..Amazing speed and every thing came as promised..I will be purchasing from 42nd Street Photo again..Thanks Guys"
"I first did business with 42nd St. Photo over 30 years ago, including a purchase at the store in NY. My recent online purchase went very smoothly and the camera was delivered quickly and as advertised. A salesman did contact me shortly after my order was placed and offered related products at reduced prices. I was pleased that I was not pressured at all when I did not need the products. I look forward to other transactions in the future"
"I loved the service. Great price on the camera, everything was brand new and came speedily. Very Happy!"
"Ordered on Wednesday, received a phone call to confirm order on Thursday, and the camera was delivered on Friday. That's quick.
Merchandise was packed well and in perfect condition."
"Ordered camera on the 16th and received it on the 24th! Even though I am across the country in CA and ordered online I still got a phone call and from a real person too."
"Great prices, ordering is easy, and great customer service. I liked the free shipping, and my shipment arrived quickly and in perfect condition."
"The camera arrived promptly and well packaged. The only part that I was nor happy they did not want to send the package before they talk to me. I think mostly it was to sell their battery, but one can say that were trying to be safe and help the customer to make the right decision. In any case I would recommend this store to everybody. The price is great, the quality and service is outstanding."
"Pretty good. On-time delivery, product as expected."