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Featured Review


5/5

2003-09-04

"ABS has been a very good company to deal with. They have excellent customer service. Their shipping is right on time. I will continue to order items from ABS.

Mike Burdette
Computer House Calls
"

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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
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Web site being easy to use

5/5

2003-09-04

"I ordered a custom PC from ABS directly off of their website. I got exactly what I wanted, I could follow the progress of my computer being built, it arrived in the timeframe they quoted, and it worked perfectly right out of the box. The price was great too! I highly recommend them and would purchase from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-04

"This is a great computer. It arrived quickly, exactly as ordered. The setup was a breeze with the instructions provided. I would happily buy from this company again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-04

"This is the third computer I have bought from ABS and I have thoroughly satisified with the quality of their computers. Any time I have had a problem with my computers, I have received quick and helpful technical support. My experience so far with ABS has been wonderful."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-04

"I purchased my ASB computer in March and can honestly say I have not had one problem with it. I'm very happy with ABS Computer Technologies, Inc. and would not hestitate one second in buying from them again. I would refer them without a second thought. Thank you ASB.

Carol M
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-09-04

"ABS Computers are some of the best P.C.'s out there. Not only did they have the options I wanted, they were also very helpful in helping me choose which p.c. was right for me. If you order a dell or a sony or anything else, you are just getting your basic computer. But with ABS, you realize how increadible of a machine they really make before you are done unpacking. Heck, you can tell by the packing that ABS is a great company. As it sits here on my desk, I can still not believe how much detail was taken to PERSONALLY build my pc. I guess all I have to say is that if you want a basic computer get a dell. But if you want something A LOT more than basic, for less than what dell would cost, got to www.abscomputers.com and see for yourself what they really are and what they have to offer. You will be amazed"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-09-04

"This is the second high end mache I have purchased from ABS. After a bout 60 days the cpu fan started to make noise. I called them & they shipped me a new fan in advance, relieving me of any down time on the machine. Other than that the two computers were great!"

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Is trustworthy
Is committed to quality products and services
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-04

"I created an online order for a custom 3.0C P4 system on June 26, and received it appoximately 10 days later. At the time of my order, the 120GB drive of my original request was substituted with two 80GB SATA's in RAID, which I appreciated. (I planned on going RAID in the future, anyway.)

Upon receipt of the system, all ordered components were accounted for. I was especially impressed with the organized documentation binder that included all applicable software and manuals for each component of my system. (I hadn't expected that) Cable management within the system was also exceptional.

I usually build my own systems, but since I was upgrading just about every component, I apted to go along with ABS instead. To this day, the system continues to run well and I'm very pleased with its performance.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-04

"This company has done a great job in fulfilling my expectations for efficency and customer service. I highly reccomend ABS to anyone wishing to purchase a quality syste at a great price."

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-04

"Very happy with my ABSPC. I did have one problem with the video card driver, but a quick email to tech support resulted in a very helpful response less than 24 hours later which remedied the problem. I found ABSPC to be cheaper than Dell while providing a superior product. Definitely recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-04

"ABS provided me with a great computer at an affordable price. I've been using it very intensly for the duration that I've had it to do both student and professional 3D computer animation work. The only problem so far has been the fan wearing out...but that was like $10 to replace. Overall...this was a very smart purchase.
Peace.
"

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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-04

"I have purchased 2 computer from this company and have had experiences with the equipment. I have had several occasions the last time 2 years beyond the original purchase and I continue to get excellent service from there tech reps."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-04

"In our household we have, over time, had six or seven different computers. Far and away this computer from ABS is the finest and most reliable we have owned. In addition we were able to get exactly what we wanted. The company was so careful to be correct about our order that they even called us to confirm whether we had ordered the correct drive because the color we had selected was not a good match. We agreed and the order was corrected with a more suitable(and less expensive)drive--an unusual of level of ensuring customer satisfaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-04

"I was very satisfied with my purchase from ABS computer. I was going to build the PC myself but after doing some research I discovered that I could actually save money by ordering a barebones system from ABS. I placed the order, it was charged the same day and following the weekend it was placed in the build que. I wish they could have built it a little faster but considering that it was back to school season they were almost certainly busy. It shipped the following Monday. The system was assembled very professionally and every accessory was already hooked up and ready to go. They built it as I would have, and that means a lot to me. Thanks again ABS!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-09-04

"I purchased an Awesome 3550 from ABS last New Year's Eve. I visited resellerratings.com prior to making my purchase and saw that most of the reviews came from people who had just purchased their systems. Therefore, I decided to wait to post a review until I had had my pc for awhile. In the nine months I have owned my ABS system, I have been very happy with the computer.
When the system first shipped, ABS forgot to include a key for the case; they immediately overnighted a key to me. There was also a small scratch in the plexiglass case window that was caused by scraping from the cold cathode light switch. ABS sent me a whole new side panel. These minor issues were the only problems I have had with my Awesome 3550. I have been very pleased with the system's performance.
I am an IT consultant and network engineer, and I use my system for both work and personal use. I have built systems in the past for both my clients and myself, however, this time around, I decided I would buy a system and not go through the hassle of gathering parts and assembling a pc. I am still pleased with my decision, and I will definitely purchase systems from ABS again.
"

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Overall quality of the company
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process