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Featured Review


5/5

2003-09-05

"I'm very satisfied with this vendor. I'm building my own system and orderred several items from different vendors. ABS had the best price for memory and free shipping. Their product arrived faster than other items ordered from different vendors on the same day. Definitely would do business with ABS again."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
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Overall product shipping and delivery process

5/5

2003-09-05

"I am 100% satisfied with my ABS computer!
#1 It's a beautiful system - design is cutting edge
#2 Flawless operation
#3 Outstanding Customer Service (without the Indian accent, Thank You)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

JVm
5/5

2003-09-05

"I game alot online in first person shooters so i need my computer to run fast and smoothly at alltimes.
The computer i bought 2 years ago runs great everyday.They did a good job putting it together,my PC is rock solid.The sales were nice and shipping was excellent.I like to brag about ABS.
I highly recommend them.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-05

"Easy to order. Built the way I wanted. Easy to set up. I have had no problems with this machine. Turn it on and it works. I spent four years with another make and had nothing but trouble. I have not requested help from ABS because this computer works like a champ. When I buy another computer like a lap top. I will buy it from ABS."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-05

"Best product and support I've ever received. Very helpfull group in every aspect of the purchase during and after... "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-05

"I'm a former two time "cow" owner who went to ABS this time. Everything--from taking my order down to service calls has been excellent with ABS!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-05

"Compare to Dell, that was rude to my wife, and lost a sale. ABS gave me a computer, with everything I wanted, that was compatible together. I was able to decide my choices, and customize my computer, with the best products on the market, not what Dell or Gateway choose. The price was several hundred dollars cheaper than Dell and Gateway, but the hardware and software money can buy. My experience from time I open the box, and I had a manual with a user manual, and all software in pouches in see thru zip lock pages, all laid out and color coded. My computer came with all necessary hardware and software, that work perfectly. From the time I order it, It was delivered to home in a couple days from California, and I was really impressed. My experience with Technical support was great also, I am a very satisfied customer, and will not hesitate to buy to buy from ABS again. I tell all friends, and anyone that listen Dell days on the top are over. The Dude commercials, and advertising is why people know more about Dell. Take it from me, my computer can be a gamer's dream, and a Digital media machine, and Internet experience. I checked out all computer companies I could find, read all reviews, and for money I spend no one could beat ABS. Thank you ABS. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-09-05

"I've had this ABSPC for almost a year and one of the case fans started to get noisy on startup. emailed the company and within 4 days, I had a replacement case fan sent to me FEDEX. As well, I received an email offering support (if I needed it) to replace the case fan. Great company with excellent service AFTER THE SALE AS WELL.

I'd highly recommend ABS Computer Technologies to anyone who wants a quality machine & good service at a very fair price! My computer background goes back 26 years. I've purchased many computers in my time (direct from world recognized manufacturers, retailers and from custom/bundle shops), fixed many and sold quite a few. My next additional computer will come from ABS Computers as well - they've earned my continued business.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-05

"ABS provided timely service, delivering exactly as promised. The documentation was great. The experience was so good, I will only buy from ABS from now on."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-05

"I purchased an Intel Pentium 4 processor...the price was very competitive...the response to my online order was excellent. I highly recommend ABS for any and all computer needs!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-05

"Between a friend and I we have purchased 4 computers in the last 3 years. I plan on buying my next one again from ABS!
I have used the tech support a couple of times and had replacement hardware (CDR-W drive and fan) sent right out to correct my problems. All of the computers arrived on time and built up as they were ordered. I like being able to configure a computer to my liking for a fair price!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-05

"Extremely competitive pricing and the granularity of selecting exactly which component I wanted was enjoyed (and a requirement for me). Plus, the list of choices for components was all name brands that I trust. The computer was assembled and shipped to me with haste and they didn't mess up the OS with their company specific OEM crap that I don't want (like a lot of other companies do). The online tracking and status of my order was accurate and the easy to track web interface was satisfying. Thus far, it is the best computer purchasing experience I've had yet."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-05

"I am extrememly happy with my ultimate M-5 computer from ABS. I wanted a fast, high end computer for video editing. I was going to purchase from Gateway then Dell and cancelled both orders (they lied about delivery times). I read a review about the ABS computers in PC magazine and ordered a customized M5. ABS makes it very easy to track the build progress and the unit was shipped within the 10 day stated delivery schedule. It was well packaged and worked right out of the box. I will certainly purchase future computers from ABS."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
N/A
Being easy to reach
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-05

"Have had great experience when purchasing 2 home computers along with monitors. They have always been helpful with any technical problems I have had. Would purchase from them again.:) "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-05

"This was my first order to ABS and I'm impressed. The system arrived in excellent condition and booted on the first power-up. Components are top quality and just as advertised. The multi-fan lighted case is quiet and well designed. I've recommended ABS computers to several friends as a result of my good experience. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability